I'm having exactly the same problem (v10.2, Windoze 7, SP1), so have emailed support as Cecilia advises. However, as a free user I wouldn't expect any support at all, but if this problem is common as I suspect that it might be, then it would be useful for Lavasoft to post a solution to this forum.
I know, I could pay, but I've just lost my job and am trying to keep my costs down....