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About tonorov

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  1. My computer worked too slowly, maybe because of that incorrect installation. Sometimes a browser or an application freezed for about 1-2 minutes and one time computer completely freezed (sorry, I don't know how I can say it in English when a computer or an application doesn't respond - computer freezes, computer hangs or ...?) A bit taler I'll try to install Ad-Aware on my laptop. Laptop doesn't have Dr Web Security Suite, it has Avast and we will see if the installation will be successful or not.
  2. Ok, tnx. Instead of Ad-watch this feature calls Real-time protection, yeah? I'll try to do something else and reinstall the application. And one more question: all other features except Real-time protection are available only in the upper version than Free? If so I will have to upgrade Free version to Personal PS Tnx for help, you did the best I think Really good support, so many answers in one day.
  3. After this installation I don't have any logs. Those files and folders don't exist because during the installation process the installation rolls back. PS. Ok, it is funny, but I installed this application after ignoring all the messages I got. There were nearly ten errors 1401, 1406 that I ignored. And it works but I don't see Ad-watch scanner. PSS You can see logs in attached files. Dump
  4. Tnx for rapid answers. I really appreciate your help This product has very good support personnel. Yes, of course. Only I have account on this computer.And this account has administrative privileges. Also I tried to install this application throught the command prompt: Win+R -> cmd (run as an administrator) -> "path to a file" -> Enter "Have you noticed other problems with write access or similar errors?" - sorry, what do you mean by this? If you are talking about the installation - yes, if I continue ignore the error message I see other errors like previous: Error 1406. PC Specs: Windows 7 Home Premium x64 Intel Core i7-2600k 3.33Ghz RAM: 8 Gb SSD: Crucial M4 128gb HDD: WD 1002FAEX 1Tb and else one disk for storage (don't remember full name of this HDD) PS The computer runs without overclocking. PPS Have you got a ftp server or other server where I can download setup file of the previous versions of Ad-Aware, for example 10.3 or 10.2 and then upgrade it to 10.4 by autoupdater? Maybe it could help.
  5. Thanks for your help. I tried to install Ad-Aware from file that you gave me but now I have an another error "Error 1401. Could not create key \Software\Classes\.exe\shell\open\command. Verify that you have sufficient access to that key, or contact your support personnel". I tried "Right click - Run as administrator" If I try to ignore this I see another error 1406 and etc.
  6. Thanks. 1) No, I always had the same problem "An error occured during the installation process" but after this INcorrect installation I have Ad-aware Security Add-on in Control Panel that I can uninstall. 2) Clear Windows was reinstalled nearly 2 months ago, disk was fully formated. I didn't have any previous version of Ad-Aware. This version was the first that I decided to install. Thanks for PM. I'll try it and say what I'll have.
  7. Thanks CeciliaB, I have no big problem with it. I can read and translate but it is a bit difficult for me to make sentences That's a problem when trying to study another language So, 1) I found all logs that were in C:\Users\username\AppData\Roaming\Ad-Aware Antivirus\Logs\ 2) But instead of C:\ProgramData\Lavasoft\AntiMalware\Logs\ I have C:\ProgramData\Lavasoft\Ad-aware\Logs 3) I found a few MSIxxxx.txt files so I copy last two of these And zipped them all.
  8. Hello CeciliaB, Tnx for rapid answer. I have Dr. Web Security Suite 8. It is a new version of Dr. Web that was released nearly a month ago. I tried to disable self-defence of the product, tried to disable other components of Dr Web Security suite but nothing helped. PS I checked it. Dr. Web Security Suite was released on 14 November 2012 ( ) PS Sorry if my English is not very well and it is hard to understand what I want to explain.
  9. Hello. Sorry for my English, maybe it is not very well but I'll try to describe the problem... Recently I got an e-mail about new capabilities and features of Lavasoft Ad-aware 10.4. Few years ago I used this product and I liked it. It were Ad-aware SE... Ad-aware 9. But after several years of using I upgraded to Ad-Aware 10 but there was a problem with Russian sites because toolbar (or other feature? ) always blocked it. And I met the other difficulties with Ad-aware 10. So I decided to delete this product. And when I had seen new version of this product Ad-aware 10.4 that can be used with other antivirus products I decided to install it again. And.... I can't install it. During the installation process I see the message "An error occured during the installation process" and installation process aborts. Could you help me to solve this problem? Thanks.