gszakacs

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Everything posted by gszakacs

  1. Thanks for the reply. I have had other antivirus programs over the years, but always removed them using the control panel uninstall. Actually I think that the three day scan time is already significantly down from the first full scan (I know, I probably should clean up some old data from my hard drives). I think a large portion of the scan is checking some rather large zip archives of downloaded applications, and I have added the largest of these to the Ignore list. A quick scan still takes only a few minutes to run. I do have some other background programs running all the time including Carbonite (generally paused while I'm in front of the computer). It's possible that it can add to file access time. As for notification, there is no tool icon in the Windows XP pop-up, and clicking anywhere in the pop-up closes it. It's just a bit annoying that it doesn't time out like in Windows 7. For now, I'll live with this. I unfortunately need to keep the old XP system running to support some very old application software. Looking forward to the improvements of Adaware version 11. Regards, Gabor
  2. It takes a little over 3 days to do a full scan on my computer. I've notices that the duration time counter wraps back to zero after 24 hours, i.e. it doesn't count the days of duration time. When the scan completes, it will show something like 3 hours of duration when in fact it's been three days plus three hours. Then the status shows "At Risk" because it has been "too long" since the last system scan, even though a full scan just completed. If I tell Adaware to "Fix this now" it immediately starts a quick scan. On another note, I see I'm not the only one annoyed by the pop-up message "Adaware will continue to protect..." when you minimize it to the system tray. I have noticed that on Windows 7 this is less annoying because the pop-up goes away after a few seconds, but on Windows XP it stays up until you click it. It would be nice to be able to turn this off, especially in conjunction with keeping the Adaware Icon visible in the system tray so I have some way of knowing that protection is active. All in all, neither of these things will make me change to another malware protection provider, but it would be nice if they were addressed in future releases. Regards, Gabor
  3. Yes, it appears that 6 of the 7 copies of "jpgm.exe" were in a single zip archive, and looking now I can see that they are still there. That would explain why Windows Explorer didn't see them, but Adaware did. The seventh copy was not in a zip archive, and that's the only one I had ever quarantined. As to the archives="7" in the first report, there was another trace found in a separate zip archive. I have since deleted that one. It was in a section of my disk where I manually quarantined suspicious archives when they weren't detected by virus scans. So of the 7 items found in archives, 6 were the ones I had issues finding, and the other was a different threat. So I guess the fact that the one copy went invisible was due to auto protection quarantining it without asking, and later when I restored it from quarantine it stayed in place because by then the risk definitions had been updated. Thanks for the help, I really appreciate it!
  4. The problem is that I am still running some important software from the late 1990's and it doesn't like Service Pack 3. So I'm pretty much stuck with what I have, and try to play safe when I'm on-line. For one thing I don't use Outlook, Outlook Express, or Internet Explorer, and I keep my FireFox and ThunderBird up to date. I don't follow any links on unsolicited e-mails, or normally visit any sites that I don't trust. Even on trusted sites I always look at the status bar while hovering over a link to make sure I'm not getting hijacked to new domain. From what I've seen, the bulk of the "security" fixes to Windows have been to Internet Explorer, and the SP3 security fixes to the desktop browser are laughable - generally bringing up stupid pop-ups asking if I'm sure I want to do something. That doesn't make anything more secure because one gets very used to always clicking on "Yes." In any case SP 3 is not currently an option for me.
  5. Here's all the files since the original full scan. Note that the more recent ones occurred after the false positive was reported and the definitions were updated to exclude it. However there were two scans showing 6 and 7 threats respectively, where I ignored the threats. See the PNG image in the Zip archive to see the ones I mean. At the time those threats were found in the scan, the Windows Explorer browser did not see the files (I tried to search for the file "jpgm.exe" as well as browsing the the containing folders). The scan that found only 6 was run when one of the 7 instances was in quarantine. My machine is running WIndows XP 32-bit Service Pack 2. History.zip
  6. No, they're not hidden or system. I already allow viewing of all such files. It appears that it's actually the Active Protection that is causing the files to disappear from view, but I don't find them in quarantine. One thing that occurred to me is that in this case the files were all copies of the same file, and possibly were not quarantined because they were duplicates of something already quarantined. Originally there were 7 copies of the file in 7 different folders. One got quarantined. The odd thing is that further scans of the parent folder continued to find 6 threats even though I could not see the files in the browser. After the definitions were updated to no longer find this file as a threat, I only had the quarantined files and the other copies were just gone.
  7. I have had a problem with false positives, but that's been resolved and the question here is what Adaware 10.x does when I finish a scan and direct it to "ignore" some of the found threats. What I noticed was that if I asked it to ignore the files in question, they would still disappear from the Windows Explorer browser as if they had been quarantined or deleted. However re-scanning the folder would find the same threats again. So where were the files after I "ignored" them. This seems to be some sort of no-man's land where, unlike the quarantine, I have no access to the file whatsoever. In addition, after reporting the false positive and updating to a version of definitions that no longer finds the files as a threat, they were completely gone as if deleted. In my estimation "Ignore" should not mean "delete." So what's up? What does "Ignore" really do with my files? Note that I'm not talking about the "Ignore list," just the "Ignore" action when cleaning up after a scan. -- Gabor
  8. Well, in the end I copied the files back to the original places. I see we're getting a bit off topic here, so I'll ask my question about "ignoring" threats in the Adaware 10.x forum.
  9. Were they deleted? That makes no sense. When I did the original scans I set the "clean" method to "Ignore." Although ignored, they still seemed to be there because the subsequent scans found them again although they seemed to be hidden from the browser. If I had the old definitions, I might be able to see if they still show up in the threats list. In any case, they were all copies of the same file, I just don't remember all of the folders that had such a copy. I was hoping that I could get them back more easily than researching the original reports and placing a new copy in each location.
  10. O.K. Now the files are no longer seen as threats, but the six copies that I originally ignored are still not visible from the file browser (Windows explorer). The one that I had quarantined I was able to restore, but the other six are either invisible or gone. Re-scanning the section of my drive no longer finds threats, nor does it make the files visible. Is there some trick to getting them back?
  11. Thanks for your help. By the way, this same file has created false positives on other antivirus software as well.
  12. Finally I managed to turn off all protections and restore one copy of the file (zipped and attached). I have to say that this behavior is very irritating. I placed the file in the "Ignore" list and it still got re-quarantined when I tried to zip it until I shut off active protection. jpgm.zip
  13. The strange thing is that although the file doesn't show up in the report, it is listed in the results within Adaware. The only report I can find with the file name in it is from the AutoProtect, which seems to have quarantined one copy of this file without asking me. One other remark: the original scan found seven copies of the file, and I told it to ignore all of them. Later scans still show six copies. There is nothing in the "Ignore List". I'm attaching the AutoProtect scan report. AP27D6BAD4-89C5-4C22-96C3-B14B6BE08EA8.zip
  14. I would love to upload the actual files, but after telling adaware to ignore them, I can no longer find them in the browser. The files are apparently still there, because if I re-run the same scan it will find them again. This whole process makes it very hard to use a false positive file. I wanted to add the files to the "ignore list" (why doesn't choosing "ignore" do this automatically?), but there is no way to browse to them to add them to the list. 20130319160629.zip
  15. O.K. Thanks for the help. I have now stopped the scan and the threats are shown in the results pane.
  16. Yes, I found this file but I can't see anything in it that would tell me what was traces were found. I'm attaching it (renamed). It looks like it's from a previous quick scan that was made at the time of installation. The file name and system file date agree. I have several large disk drives and about 15 years worth of documents, archives and applications. The computer is not slow (Intel Core 2 6600 dual processor 2.4 GHz with 2 GB RAM). I'm not surprised at the time it takes to scan, I just wanted to know if I would lose the results I have so far if I stop the scan. By the way, this is the first full scan I've done with AdAware. I read somewhere that it should take longer. I have noticed that a lot of time is spent scanning zip archives, and I'm hoping that future scans will be able to avoid this. Thanks for your help, Gabor 20130313102919_xml.txt
  17. My computer has a very large number of files, and the first full scan has been running for five days now. I don't want to have to restart the scan, but I can already see that 9 traces have been detected. If I stop the scan (Stop button in the GUI) will I be able to see the traces found so far? I seem to remember another AV program that would just close the scan without remembering anything found unless you let the scan run all the way through, so I don't want to stop it if AdAware has the same behavior. My info: Windows XP 32 bit Adaware Personal Security 10.5.1.4369 Thanks in advance, Gabor