TrusteerSupport

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About TrusteerSupport

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  1. Hi Andy, We continue to receive complaints about this issue. Can you please update us on your progress? Thank you, Tamir Goldberg Trusteer Technical Support
  2. Hi, Our users have been complaining that Ad-Aware falsely detects one of our files as the Theola-A virus. The log says: Archive: resources.rpkg Path: C:\Program Files\Trusteer\Rapport Status: Virus detected Virus: Win32:Theola-A [Trj] (Engine- Object: js\msmg2.tssvm In archive: C:\Program Files\Trusteer\Rapport\resources.rpkg Status: Virus detected Virus: Win32:Theola-A [Trj] (Engine- The file is attached as a .rar file (pw: infected). I tried uploading it to the "Report false positives" form and got a php error. Thanks, Michal Levy Trusteer Technical Support. resources.rar