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  1. At the moment the Ad-Aware servers are overloaded, probably due to so many persons wanting to upgrade to 11.2, and it's difficult to get to Lavasoft's web site in a browser, but it's also difficult for Ad-Aware 11.1 to fetch information about 11.2. The latter can give empty windows or buttons/links that don't work. Please be patient, Ad-Aware 11.1 is still working and is protecting your computer. If you don't want to wait, you can download Ad-Aware 11.2 from: Free version: http://download.cnet.com/Ad-Aware-Free-Antivirus/3000-8022_4-10045910.html Personal Security: http://download.cnet.com/Ad-Aware-Personal-Security/3000-18510_4-75692520.html Pro Security: http://download.cnet.com/Ad-Aware-Pro-Security/3000-18510_4-10972687.html Total Security: http://download.cnet.com/Ad-Aware-Total-Security/3000-18510_4-75213068.html Read carefully and don't click on any ads trying to download other programs instead. Download and save the file first, when done you can install Ad-Aware 11.2 from the downloaded file. During the installation process, the installation program will try to connect to Lavasoft's servers. It might fail and give you an error message or a blank window but the installation should be done anyway.