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Found 2 results

  1. Hi, I downloaded and installed the file from [url=""][/url]. When the installation finishes ,then a message is being displayed by adware as 'Process blocked'. The process has been identified as 'GamePlayLabs(v)'. The file has no connection with 'GamePlayLabs(v)'. I tried to copy the scan log file as mentioned in the forum guidelines, but it contains a single line as 'ERR [2016] 2012/05/14 12:13:41: SDKController::CheckEngineState -> Engine not loaded' I have also attached the screenshot of the alert for your reference.[attachment=9362:ad-aware.jpg] Please re-investigate this issue. Thanks Sameer
  2. I have a software that I use daily and sometimes need to install additional modules. When I try to install additional modules Adaware stops the process as it sees as a generic trojan. Additionally it stops the use of the software multiple times a day. The only way to continue using the software is to get completely out of the computer and back in. Then usually when a computation is done twice Adaware stops the file. I cannot find where to tell it to ignore the file. I have the free version so can someone tell me how to teach it that this is a safe file?