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Found 2 results

  1. Hi all, TLDR; AD-Aware 11 causes blue screen of death on a fresh install of windows 10. After some research it APPEARS (not 100% tested) to be because windows 10 defender has real time protection ALWAYS on, and aware 11 conflicts. I don't want to install in compatibility mode because I purchased adaware for its real time protection! What can I do? I've been using AD-Aware since my early days on windows XP, it was always my go too. I switched to Mac OS for quite a few years, but my PC building side had a resurgence so after splurging on building a beast, I'm back to windows. Ad-Aware is all I feel comfortable with using, but it appears I cannot use it because the real time protection feature of windows 10 defender is stuck on. I do not wish to install in the mode that doesn't allow for real time protection from adaware. What can I do? NOTE: I am not 100% sure that that is the reason of the BSoD, but after research and considering I'm doing this on a clean install of windows that is my conclusion thus far. Any work Arounds? Thanks so much, Anthony
  2. The title tells it all and I would also like to bring to the attention of any lavasoft employee reading this that your tech support is rude, not knowledgeable and not helpful. I work in the IT field and some of the thigns they were suggesting as well as customer treatment are horrible. I'll probably just reformat this computer but I want this to appear so other people can know that they are not alone in this issue. The uninstall function did not work properly or did not provide enough instruction to work properly. In my frustration I cannot remember the exact order of events but I tried to uninstall, I was prompted with something saying that it would require a restart to remove the uninstall, I recieved a blue screen, I restarted and have sense been unable to connect to my wireless connection. I have 2 other computers connected wirelessly just fine and the other computer never had an issue before this event. I am unable to do a system restore because I had no previous restore points. The logical conclusion is that the uninstallation process on some level is responsible for this. Before I reimage to factory settings I posting here for any other ideas.