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Found 2 results

  1. Hi I am using Windows 7 and before this infection I used AVG with Adaware,Zone Alarm, Hijack This and Spybot for security (all are up to date). I believe relevant Knowledge was installed by a utility I downloaded from download.com to convert mp3 files (for my son so he could listen to Queens of the Stone Age on his DS). Wherever it came from, I did not install it intentionally. When I noticed it, I uninstalled it via control panel. I thought that had got rid of it, but AdAware keeps finding it on scans, then suggests it will remove it, but it never does. I have run Hijack this a few times and it also finds relevant Knowledge, but when you select 'fix checked' to remove it, it appears to go but keeps reappering. I have tried downloading various other programs to try and remove it but none have helped. This includes 'Avast free anti virus' and '1-ClickPCfix' - but avast keeps blocking 1-Click and describing it as an infection. I will be removing both programs when this is sorted. I have looked at other posts on RelevantKnowledge here but none appeared to have a solution. My laptop appears much slower since the arrival of relevantknowledge. Can anyone help me to remove it please? Thanks in advance. Derek I have attached the OTL generated files and the Hijack This log: [attachment=9153:Extras.Txt] [attachment=9154:OTL.Txt] [attachment=9155:hijackthis.log]
  2. Scheduled Scan using Total Security version does not provide the ability for a default action for Spyware/Adware items found. Pro version did. I there a way to specify? I want the default to be delete.