• Announcements

    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       

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Found 2 results

  1. After four days of "done" and a day of "Couldn't create process" (which was fixed by removing all other stray "UNINSTALLED" anti-virus program files from appdata and manually searching and deleting files from registry). Now I am back to "Done". I usually just close the installer after a few minutes of "done", then I rant and rage for a few minutes and start over with searching my computer for running processes that may be blocking the install. But I ended up leaving it for half an hour and "done" became "Msi Transaction Owner Change Failed". I did notice this in previous Logs, I do not have those old logs, at the bottom of the log there were repeated (line after line for upwards of 20 entries) of the "msi transaction owner change failed". I hope this link works for Ad-aware Antivirus, I have never used Dropbox but the file was too big to upload here. MSIc8bec.zip System Info.zip
  2. Couldn't open msi transaction

    Hi, Adware Installer (current version) during the initial stage of installation called "Downloading version info" generates an error message "Couldn't open msi transaction" then stops. Any ideas what might cause this? Windows 7 (64bit)