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Found 2 results

  1. Before upgrading to Windows 10 or installing new versions of Windows 10, e.g. the November update to version 1511, please uninstall Ad-Aware from Control Panel first and after the upgrade/update install Ad-Aware again. If you have other antivirus programs, firewalls or similar programs installed, please uninstall them as well. If you didn't do that and now have problems with Ad-Aware, please see Problem after upgrade to Windows 10 or after installion of new versions of Windows 10 or Ad-Aware. .
  2. Two alternative problem descriptions: Ad-Aware isn't working well, e.g. features cannot be activated, after you have upgraded to Windows 10 or installed a new version of Windows 10, e.g. the November update to version 1511, Ad-Aware isn't working well, e.g. features cannot be activated, after a program update, and you have upgraded to Windows 10 or installed a new version of Windows 10, e.g. the November update to version 1511, with Ad-Aware installed. In either case, please uninstall Ad-Aware from Control Panel, restart the computer and install Ad-Aware again. If Ad-Aware still isn't working well, please collect logs and other information by following the instructions in http://www.lavasofts...roubleshooting/to let Lavasoft investigate it. Start a new topic in the forum and upload the logs with your post.