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Found 4 results

  1. Dear Sir , I have the same problem I have a free version of the Adaware antivirus(12.5.961) and now I discover that it has deleted about 30 files on my PC that all of them were not virus .I can not see the quarantined item .And I found them detection history And Now I do not know what should I do and how I can restore them. please guide me how I can solve this problem Thanks John
  2. Dear Lavasoft, After making a full scan today, I choosed "disinfect" for my .pst file, because I don't wanted to "delete" them. That was a huge misunderstanding, since it seems to me, that ad-aware deleted and shredded those files, instead of "disinfecting" them. I want to recover my .pst outlook files, but I can't, even with Piriform Recuva. I miss all my business emails, contacts, calendars, acount settings etc. from those files that were at those locations: C:\Users\Viktor\Documents\Outlook Files\[email protected] C:\Users\Viktor\Documents\Outlook Files\[email protected] E:\Users\Viktor\Documents\Outlook Files\[email protected] E:\1\Eta_archiv.pst Those huge files are not in the quarantine nor in the wastebin, I checked many times, they are realy deleted and shredded. Please help me on the recovery of those files or give me at least some advice. Here is the log of today's action: <?xml version="1.0"?> -<Summary> <ScanInfo EndTime="20131116T025151.066556" StartTime="20131115T214850.066556" ScanType="Full" ScanMode="Manual"/> -<InfectedObjects> <InfectedObject ThreatName="Gen:Variant.Symmi.22665" ThreatType="Virus" ObjectStatus="Deleted" InnerObject="" ParentContainers="" ObjectPath="C:\Users\Viktor\Documents\Outlook Files\[email protected]" ObjectType="File"/> <InfectedObject ThreatName="Trojan.GenericKD.1323797" ThreatType="Virus" ObjectStatus="Deleted" InnerObject="" ParentContainers="" ObjectPath="C:\Users\Viktor\Documents\Outlook Files\[email protected]" ObjectType="File"/> <InfectedObject ThreatName="JS:Exploit.BlackHole.BN" ThreatType="Virus" ObjectStatus="Deleted" InnerObject="" ParentContainers="" ObjectPath="E:\1\Eta_archiv.pst" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{311C5AED-3D6C-4C06-BE96-F9598E1F83CF}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Symmi.4048" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{285ADDE6-204F-43DB-8CB2-9C4F040C3465}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{5D238605-C7F0-435C-8BDC-300AB0E5D5BE}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Adware.Generic.563773" ThreatType="Adware" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{8216BE61-8B64-45C3-AFCB-E307393BD032}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{3BE52E5C-1606-41EB-9F28-1F82DED0D55E}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{9C477EB5-FD68-4812-8F95-730E83D2384F}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{B5401B3F-5BB1-436F-A225-62A7497556AF}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Gen:Variant.Adware.BHO.Bprotector.1" ThreatType="Virus" ObjectStatus="Moved" InnerObject="" ParentContainers="" ObjectPath="E:\ProgramData\Lavasoft\AntiMalware\Quarantine\{AC975213-435E-49F7-8CA0-0E95BED7C608}_ENC2" ObjectType="File"/> <InfectedObject ThreatName="Trojan.Generic.8884821" ThreatType="Virus" ObjectStatus="Deleted" InnerObject="" ParentContainers="" ObjectPath="E:\Users\Viktor\Documents\Outlook Files\[email protected]" ObjectType="File"/> </InfectedObjects> </Summary> .
  3. Started a new job and the computer running XP was painfully slow. Ad-Aware has served me well for years so installed and ran it. This morning I try to load up the 5 years of archived emails from my predecessor and they will not load. I kept it both as a second profile in Outlook and backed it up as a standalone archive .pst file. Both are gone. I find no .pst files in the quarantine folder (C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 11\Quarantine) and am at a complete loss on what to do next. If anyone has any suggestions please share them. This is a huge issue, and unfortunately he used POP3 so there is nothing online to pull from. If it matters, I have not reset my computer since Ad-Aware removed the files. At this point I'm nervous to do anything unnecessary in case it will make things worse or preclude me from trying something that might help. Thank you in advance for any help you can provide.
  4. Here the other day i decided to install Ad-Aware to check if there was anything nasty on my computer. It did not find anything nasty on my computer, but decided that 7 files (4 of wich i have made and compiled myself) was viruses and deleted them without even asking me first. I went to the Quarantine section to recover them, but after i hit recover the files did not come back. Now the Quarantine list is empty, the files are not there and i feel like installing ad-aware was was the worst mistake in my life. Have Ad-Aware just permanently deleted my files or is there some magic way to recover them?