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BigRider

Scanner Error 5001/5002

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I just downloaded & installed AdAware 7.0.1.11. But when I tried to run a scan, either the Smart Scan or the Full Scan, I received the following error message: Scanner Error: 5001 has occurred. Description: can't start SmartScan, scanner is busy.

And error 5002 when trying full scan.

I'm running Win XP, Media Edition on a fairly new HP desktop with tons of memory & 2 big HDs.

I downloaded using Firefox.

Anyone have any suggestions?

Thanks,

Keith

[email protected]

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Try restarting the service:

 

1. go to the start menu and click 'Run...'

2. type in 'services.msc'

3. find the Ad-Aware 2007 Service, select it and click 'Stop'

4. when the service is stopped click start, then try running Ad-Aware 2007 again and do a scan

 

Regards, Tobias

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Try restarting the service:

 

1. go to the start menu and click 'Run...'

2. type in 'services.msc'

3. find the Ad-Aware 2007 Service, select it and click 'Stop'

4. when the service is stopped click start, then try running Ad-Aware 2007 again and do a scan

 

Regards, Tobias

 

I have the same issue with Error 5002. Tried the above instructions but they do not work. v7.0.1.3

Edited by SBMongoos

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