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LS SteveJ

Why does Ad-Aware freeze during a scan?

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On occasions, Ad-Aware may become unresponsive during a scan. This could be due to a "sticky" malware, or a conflict with other security applications using guarded processes.

 

If you Ad-Aware is hanging during a scan, you may wish to try these steps:-

  • Open Ad-Aware
     
  • Click on Settings (The cogwheel icon)
     
  • Choose "Tweak -> Scanning Engine"
     
  • Deselect the "Unload recognised modules during scan" option
     
  • Perform an Ad-Aware Scan

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