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Ad-aware 2007 Free Update Getting -an Error Occurred Event Ssl Download Failed

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I installed Ad-Aware 2007 Free Edition on my newly purchased Toshiba - Vista Home Premium based notebook and the install went without a problem. When I attempted my first update I keep getting an error message with a BIG Red "X" saying - An Error Occurred Event SSL Download Failed. I have no problem updating Ad-Aware SE Personal on my other Windows XP computers. I would like to know why Ad-Aware 2007 Free Edition is giving me this error everytime I attempt to update the definitions.

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Hi DJTee,

 

Ad-Aware 2007 is not fully compatible with Vista yet.

 

But you can try this ( from the FAQ - See signature for link ) :

 

I get an error message "SSL download failed". How do I resolve this issue?

 

The Error message "SSL download failed" is caused by Ad-Aware 2007 not getting access to the Internet.

 

First of all, make sure that your system is connected to the Internet.

 

If you are using a proxy server, make sure to configure the Ad-Aware WebUpdate settings. In Ad-Aware 2007->WebUpdate->Proxy settings.

 

Save the new settings and try a webupdate again.

 

If you still have problems, try this:

 

* Turn off all security software like Firewalls (check your router firewall as well) and any Antivirus programs.

* Restart Ad-Aware and try to do a webupdate if you haven't activated the automatic update.

 

If you do not get an error message, configure your security software to grant Ad-Aware 2007 network access, before turning them on again.

 

Hope this helps.

 

Bye

Michel

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I am getting the same error message and I am running Windows XP on a Gateway computer

 

 

 

 

Hi DJTee,

 

Ad-Aware 2007 is not fully compatible with Vista yet.

 

But you can try this ( from the FAQ - See signature for link ) :

 

I get an error message "SSL download failed". How do I resolve this issue?

 

The Error message "SSL download failed" is caused by Ad-Aware 2007 not getting access to the Internet.

 

First of all, make sure that your system is connected to the Internet.

 

If you are using a proxy server, make sure to configure the Ad-Aware WebUpdate settings. In Ad-Aware 2007->WebUpdate->Proxy settings.

 

Save the new settings and try a webupdate again.

 

If you still have problems, try this:

 

* Turn off all security software like Firewalls (check your router firewall as well) and any Antivirus programs.

* Restart Ad-Aware and try to do a webupdate if you haven't activated the automatic update.

 

If you do not get an error message, configure your security software to grant Ad-Aware 2007 network access, before turning them on again.

 

Hope this helps.

 

Bye

Michel

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I'm running Windows XP Pro with SP2 and I'm getting the same error/issue. I'm also running Zone Alarm firewall software and avast! antivirus. As per the FAQ suggestion I shut down both of these and the Adware 2007 update utility ran with out a problem. I'm not sure which utility was causing the problem.

 

Hope this helps!

 

Harold

Edited by HaroldMott

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