leadcrystal 0 Report post Posted September 4, 2007 I downloaded web and definition updates today (09/03/07) before running a full scan. About halfway through the scan, my laptop froze and a window popped up that said Service Error: 6100 has occurred. Description: Lost connection with Ad-Aware service. Terminating gracefully. I restarted my laptop and have tried running a full scan several times since then, and I keep getting the same Error 6100 message. This is the first time I've had any problems with Ad-Aware 2007, and it happened after downloading updates. Here's my info: Ad-Aware 2007 (Free) Version 7.0.2.2 Win XP SP2 McAfee Firewall/Virus Scan The scan stopped at a different place every time, but it was always in the same section. Here's the info for the last time: Current Section: Scanning Files Current Path: ...ore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP527\ Current Object: A0061994.rbf C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware 20070903 20-10-29.log.xml How can I fix this problem? Share this post Link to post Share on other sites
dgrimes 0 Report post Posted September 6, 2007 I'm getting the same error. My set-up looks similar to yours (e.g. Ad-Aware 2007 (free) 7.0.2.2, WinXP SP2, McFee Firewall/Virus Scan via ComCast). Have you had any luck resolving this issue? I downloaded web and definition updates today (09/03/07) before running a full scan. About halfway through the scan, my laptop froze and a window popped up that said Service Error: 6100 has occurred. Description: Lost connection with Ad-Aware service. Terminating gracefully. I restarted my laptop and have tried running a full scan several times since then, and I keep getting the same Error 6100 message. This is the first time I've had any problems with Ad-Aware 2007, and it happened after downloading updates. Here's my info: Ad-Aware 2007 (Free) Version 7.0.2.2 Win XP SP2 McAfee Firewall/Virus Scan The scan stopped at a different place every time, but it was always in the same section. Here's the info for the last time: Current Section: Scanning Files Current Path: ...ore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP527\ Current Object: A0061994.rbf C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware 2007\logs\Ad-Aware 20070903 20-10-29.log.xml How can I fix this problem? Share this post Link to post Share on other sites
leadcrystal 0 Report post Posted September 7, 2007 I'm getting the same error. My set-up looks similar to yours (e.g. Ad-Aware 2007 (free) 7.0.2.2, WinXP SP2, McFee Firewall/Virus Scan via ComCast). Have you had any luck resolving this issue? Hi xp1, I just waited a few days and ran another full scan. It finished this time so I don't know what the problem was the other day. Hopefully, I won't see Error 6100 again. I'm sorry I don't have a solution for you! Share this post Link to post Share on other sites
houd66 0 Report post Posted September 19, 2007 Hello. I also get the same message. Not only does this happen during the scan, but it happened when I first tried to download updates shortly after installing the program on my machine. I'm on Windows XP Home Edition. Share this post Link to post Share on other sites
Paul D 0 Report post Posted September 20, 2007 Hello. I also get the same message. Not only does this happen during the scan, but it happened when I first tried to download updates shortly after installing the program on my machine. I'm on Windows XP Home Edition.Make that four of us. I have another thread started with the same problem. This is obviously a bug, not a problem on our machines. Share this post Link to post Share on other sites
