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Error Message While Scanning?

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hi, after i upgraded to AAW 2007 i noticed every time i use the scanner i get the following message " Service error: 6110 has occurred. description: lost connection with ad-aware service. terminating gracefully" after i click on the "OK" the program goes away. could someone kindly help me resolve this issue. thank you. robert

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Can you check which section is being scanned when you get the error message?

 

What version of Windows are you running?

Are you running any other security software?

 

Regards, Tobias

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hi, after i upgraded to AAW 2007 i noticed every time i use the scanner i get the following message " Service error: 6110 has occurred. description: lost connection with ad-aware service. terminating gracefully" after i click on the "OK" the program goes away. could someone kindly help me resolve this issue. thank you. robert

I have the same problem. The scan freezes at the files for NET Framwork. I did not have this problem with Adaware SE

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Can you check which section is being scanned when you get the error message?

 

What version of Windows are you running?

Are you running any other security software?

 

Regards, Tobias

I have the same issue. Win XP SP2. Norton Internet Security 2007. The scan freezes on the files for NET Framework

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:( I have the same issue. Running XP Pro SP2. Ad-Aware SE ran just fine - but not 2007. I even uninstalled, downloaded new installer, and reinstalled. No difference. I have SpywareBlaster and SpyBot S&D installed (as I did with SE), but am not running any scans with them. Here's the error signature:

 

szAppName: aawservice.exe szAppVer: 7.0.2.2 szModName: DEAPI.dll

szModVer : 7.0.2.1 offset : 0006853e

 

Then, the technical information says the following files will be included in this error report:

 

C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERdac.dir00\aawservice.exe.mdmp

C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERdac.dir00\appcompat.txt

 

Finally, this nice message appears:

 

Service error: 6100 has occurred.

Description: Lost connection with Ad-Aware service.

Terminating gracefully...

 

What's up??

 

TIA,

DM

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The next time you get this error it would be great if you could get the crash dump from the location indicated in the error message and post it here:

 

C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERdac.dir00\aawservice.exe.mdmp (this will be a new address each time you get the error)

 

Make sure not to close the error message until you have retrieved the dump, since Windows will erase the dump when the message closes.

 

Also, please check which section is being scanned when the error occurs.

 

Are you running any other security software on your system?

 

Regards, Tobias

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i have XP SP2 and for security i have Nortons internet security 2007, Spyware Doctor, Webroot Spy Sweeper, Spy Bot Search Destroy, and Spyware blaster. i also didnt have this problem with Ad-aware SE. i think i rather continue with SE. how can i re- install it?? i also noticed my PC is crashing more often getting BSOD. ........

The next time you get this error it would be great if you could get the crash dump from the location indicated in the error message and post it here:

 

C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERdac.dir00\aawservice.exe.mdmp (this will be a new address each time you get the error)

 

Make sure not to close the error message until you have retrieved the dump, since Windows will erase the dump when the message closes.

 

Also, please check which section is being scanned when the error occurs.

 

Are you running any other security software on your system?

 

Regards, Tobias

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I ran another scan. It hung on

 

this path:. . .\Application Data\Opera\Opera

this object: Profile

 

Here's what I could get from the appcompat.txt file:

 

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="aawservice.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="aawservice.exe" SIZE="566616" CHECKSUM="0xACE3A535" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7, 0, 2, 2" FILE_DESCRIPTION="Ad-Aware 2007 Service" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" Ad-Aware 2007 Service" FILE_VERSION="7, 0, 2, 2" ORIGINAL_FILENAME="Ad-Aware.exe" INTERNAL_NAME="Ad-Aware" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8DBDB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/30/2007 11:09:57" UPTO_LINK_DATE="08/30/2007 11:09:57" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="AAWTray.exe" SIZE="87392" CHECKSUM="0x1BDB2DA6" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7, 0, 2, 2" FILE_DESCRIPTION="AAWTray Application" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AAWTray Application" FILE_VERSION="7, 0, 2, 2" ORIGINAL_FILENAME="AAWTray.exe" INTERNAL_NAME="AAWTray" LEGAL_COPYRIGHT="Lavasoft Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x22FD1" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/30/2007 11:14:00" UPTO_LINK_DATE="08/30/2007 11:14:00" VER_LANGUAGE="Language Neutral [0x0]" />

<MATCHING_FILE NAME="Ad-Aware2007.exe" SIZE="2327888" CHECKSUM="0xE6B06224" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Ad-Aware 2007 Pro" FILE_VERSION="7.0.2.2" ORIGINAL_FILENAME="AAW2007Pro.exe" INTERNAL_NAME="AAW2007Pro" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x23F2D6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/31/2007 09:02:55" UPTO_LINK_DATE="08/31/2007 09:02:55" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="Ad-Watch2007.exe" SIZE="2250104" CHECKSUM="0x64E6B387" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7.0" FILE_DESCRIPTION="Ad-Watch Realtime Malware Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Ad-Watch 7" FILE_VERSION="7.0.2.2" ORIGINAL_FILENAME="Ad-Watch 7" INTERNAL_NAME="Ad-Watch 7" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x229EFC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/31/2007 09:03:50" UPTO_LINK_DATE="08/31/2007 09:03:50" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="AWCCommunicatorDLL.dll" SIZE="255336" CHECKSUM="0xF24EC883" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="7, 0, 2, 1" FILE_DESCRIPTION="AWCCommunicator Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AWCCommunicator Dynamic Link Library" FILE_VERSION="7, 0, 2, 1" ORIGINAL_FILENAME="AWCCommunicator.dll" INTERNAL_NAME="AWCCommunicator" LEGAL_COPYRIGHT="Copyright © Lavasoft AB 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x42B34" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:39:13" UPTO_LINK_DATE="08/27/2007 08:39:13" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWCoreComm.dll" SIZE="208896" CHECKSUM="0x44E09F96" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Ad-Watch Real-Time CoreEngine Communicator" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Core Communicator" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="AWCoreComm.dll" INTERNAL_NAME="AWCoreComm.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3D960" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="06/18/2007 13:41:40" UPTO_LINK_DATE="06/18/2007 13:41:40" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWProcessWatch.dll" SIZE="192512" CHECKSUM="0x23F7AB75" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="Ad-Watch Real-Time Process Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Processes" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="AWProcesses.dll" INTERNAL_NAME="AWProcesses.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x330D2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="06/18/2007 13:40:36" UPTO_LINK_DATE="06/18/2007 13:40:36" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWRegWatchDLL.dll" SIZE="204800" CHECKSUM="0xE488A78" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Ad-Watch Real-Time Registry Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" AWRegWatch Dynamic Link Library" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="AWRegWatch.dll" INTERNAL_NAME="AWRegWatch" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x33E0A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="06/20/2007 14:54:43" UPTO_LINK_DATE="06/20/2007 14:54:43" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="CEAPI.dll" SIZE="726376" CHECKSUM="0x8B991FF0" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="7, 0, 2, 1" FILE_DESCRIPTION="CEAPI Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" CEAPI Dynamic Link Library" FILE_VERSION="7, 0, 2, 1" ORIGINAL_FILENAME="CEAPI.dll" INTERNAL_NAME="CEAPI" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB5C71" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:31:58" UPTO_LINK_DATE="08/27/2007 08:31:58" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="CookieBlocker.dll" SIZE="233472" CHECKSUM="0x4F43BD92" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="AdWatch Cookie Blocker" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Cookie Blocker" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="CookieBlocker.dll" INTERNAL_NAME="CookieBlocker.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x46E77" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="08/09/2007 14:34:42" UPTO_LINK_DATE="08/09/2007 14:34:42" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="HostFileEditor.exe" SIZE="2123128" CHECKSUM="0x6F40B1E4" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.3" FILE_DESCRIPTION="Hosts File Editing Tool" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Lavasoft Hosts File Edit" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x214A1E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:55:24" UPTO_LINK_DATE="08/27/2007 08:55:24" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="lsupdatemanager.exe" SIZE="1815912" CHECKSUM="0xB26BD" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Update Manager" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="LSUpdateManager.Exe" INTERNAL_NAME="Lavasoft Update Manager" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BDD8C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:54:34" UPTO_LINK_DATE="08/27/2007 08:54:34" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="PKArchive84cb.dll" SIZE="636744" CHECKSUM="0x76176AA7" BIN_FILE_VERSION="8.4.219.0" BIN_PRODUCT_VERSION="8.4.219.0" PRODUCT_VERSION="8,4,219,0" FILE_DESCRIPTION="PKWARE Archive API - CryptoAPI" COMPANY_NAME="PKWARE, Inc." PRODUCT_NAME="PKWARE Archive API" FILE_VERSION="8.4.219.0" ORIGINAL_FILENAME="PKArchive84.dll" INTERNAL_NAME="PKArchive84.dll" LEGAL_COPYRIGHT="Portions copyright © 1989-2007 PKWARE, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9D7EA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.4.219.0" UPTO_BIN_PRODUCT_VERSION="8.4.219.0" LINK_DATE="06/20/2007 23:25:01" UPTO_LINK_DATE="06/20/2007 23:25:01" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="ProcessWatch.dll" SIZE="274432" CHECKSUM="0xCABE0C75" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="ProcessWatch Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="ProcessWatch Dynamic Link Library" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="ProcessWatch.dll" INTERNAL_NAME="ProcessWatch" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x43502" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="05/31/2007 09:00:09" UPTO_LINK_DATE="05/31/2007 09:00:09" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="ProcessWatch.exe" SIZE="1914224" CHECKSUM="0xD1B71606" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft" PRODUCT_NAME="Process Watch" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1D7EC0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:56:26" UPTO_LINK_DATE="08/27/2007 08:56:26" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="unrar.dll" SIZE="162304" CHECKSUM="0x47A4E947" BIN_FILE_VERSION="3.60.7.193" BIN_PRODUCT_VERSION="3.60.7.193" FILE_DESCRIPTION="RAR decompression library" FILE_VERSION="3.60" ORIGINAL_FILENAME="Unrar.dll" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.60.7.193" UPTO_BIN_PRODUCT_VERSION="3.60.7.193" LINK_DATE="07/13/2006 13:06:54" UPTO_LINK_DATE="07/13/2006 13:06:54" />

<MATCHING_FILE NAME="Update.dll" SIZE="525664" CHECKSUM="0xBA1E9881" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Update Dynamic Link Library" PRODUCT_NAME=" Update Dynamic Link Library" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="Update.dll" INTERNAL_NAME="Update" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x82AF6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="07/31/2007 12:37:52" UPTO_LINK_DATE="07/31/2007 12:37:52" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="upmanager.dll" SIZE="188416" CHECKSUM="0xF644FE70" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="Update Manager" COMPANY_NAME="Lavasoft" PRODUCT_NAME="Update Manager" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="upmanager.dll" INTERNAL_NAME="upmanage" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x38D2E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="06/01/2007 12:56:28" UPTO_LINK_DATE="06/01/2007 12:56:28" VER_LANGUAGE="Swedish [0x41d]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

 

Here's what's was in the manifest.txt file:

 

 

Server=watson.microsoft.com

UI LCID=1033

Flags=1672018

Brand=WINDOWS

TitleName=Ad-Aware 2007 Service

DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId

ErrorText=If you were in the middle of something, the information you were working on might be lost.

Stage1URL=

Stage1URL=/StageOne/aawservice_exe/7_0_2_2/CEAPI_dll/7_0_2_1/0006853e.htm

Stage2URL=

Stage2URL=/dw/stagetwo.asp?szAppName=aawservice.exe&szAppVer=7.0.2.2&szModName=CEAPI.dll&szModVer=7.0.2.1&offset=0006853e

DataFiles=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERa786.dir00\aawservice.exe.mdmp|C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERa786.dir00\appcompat.txt

Heap=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERa786.dir00\aawservice.exe.hdmp

ErrorSubPath=aawservice.exe\7.0.2.2\CEAPI.dll\7.0.2.1�06853e

DirectoryDelete=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERa786.dir00

 

I have AVG Network edition (from work) vers 7.5.485, Spybot S&D 1.5.1.15, Spyware Blaster 3.5.1, plus built-in Windows firewall, etc.

 

Hope this helps!

 

DM

Edited by David M

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The next time you get this error it would be great if you could get the crash dump from the location indicated in the error message and post it here:

 

C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WERdac.dir00\aawservice.exe.mdmp (this will be a new address each time you get the error)

 

Make sure not to close the error message until you have retrieved the dump, since Windows will erase the dump when the message closes.

 

Also, please check which section is being scanned when the error occurs.

 

Are you running any other security software on your system?

 

Regards, Tobias

Tobias, could you please allow us to get a download of Adaware Personal SE 1.06. PLEEEEEEEEEEZZZZZZZZZZZZZZZZZEE

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Here's another run.

 

appcompat.txt file:

 

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="aawservice.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="aawservice.exe" SIZE="566616" CHECKSUM="0xACE3A535" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7, 0, 2, 2" FILE_DESCRIPTION="Ad-Aware 2007 Service" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" Ad-Aware 2007 Service" FILE_VERSION="7, 0, 2, 2" ORIGINAL_FILENAME="Ad-Aware.exe" INTERNAL_NAME="Ad-Aware" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8DBDB" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/30/2007 11:09:57" UPTO_LINK_DATE="08/30/2007 11:09:57" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="AAWTray.exe" SIZE="87392" CHECKSUM="0x1BDB2DA6" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7, 0, 2, 2" FILE_DESCRIPTION="AAWTray Application" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AAWTray Application" FILE_VERSION="7, 0, 2, 2" ORIGINAL_FILENAME="AAWTray.exe" INTERNAL_NAME="AAWTray" LEGAL_COPYRIGHT="Lavasoft Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x22FD1" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/30/2007 11:14:00" UPTO_LINK_DATE="08/30/2007 11:14:00" VER_LANGUAGE="Language Neutral [0x0]" />

<MATCHING_FILE NAME="Ad-Aware2007.exe" SIZE="2327888" CHECKSUM="0xE6B06224" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Ad-Aware 2007 Pro" FILE_VERSION="7.0.2.2" ORIGINAL_FILENAME="AAW2007Pro.exe" INTERNAL_NAME="AAW2007Pro" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x23F2D6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/31/2007 09:02:55" UPTO_LINK_DATE="08/31/2007 09:02:55" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="Ad-Watch2007.exe" SIZE="2250104" CHECKSUM="0x64E6B387" BIN_FILE_VERSION="7.0.2.2" BIN_PRODUCT_VERSION="7.0.2.2" PRODUCT_VERSION="7.0" FILE_DESCRIPTION="Ad-Watch Realtime Malware Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Ad-Watch 7" FILE_VERSION="7.0.2.2" ORIGINAL_FILENAME="Ad-Watch 7" INTERNAL_NAME="Ad-Watch 7" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x229EFC" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.2" UPTO_BIN_PRODUCT_VERSION="7.0.2.2" LINK_DATE="08/31/2007 09:03:50" UPTO_LINK_DATE="08/31/2007 09:03:50" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="AWCCommunicatorDLL.dll" SIZE="255336" CHECKSUM="0xF24EC883" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="7, 0, 2, 1" FILE_DESCRIPTION="AWCCommunicator Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AWCCommunicator Dynamic Link Library" FILE_VERSION="7, 0, 2, 1" ORIGINAL_FILENAME="AWCCommunicator.dll" INTERNAL_NAME="AWCCommunicator" LEGAL_COPYRIGHT="Copyright © Lavasoft AB 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x42B34" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:39:13" UPTO_LINK_DATE="08/27/2007 08:39:13" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWCoreComm.dll" SIZE="208896" CHECKSUM="0x44E09F96" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Ad-Watch Real-Time CoreEngine Communicator" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Core Communicator" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="AWCoreComm.dll" INTERNAL_NAME="AWCoreComm.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3D960" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="06/18/2007 13:41:40" UPTO_LINK_DATE="06/18/2007 13:41:40" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWProcessWatch.dll" SIZE="192512" CHECKSUM="0x23F7AB75" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="Ad-Watch Real-Time Process Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Processes" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="AWProcesses.dll" INTERNAL_NAME="AWProcesses.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x330D2" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="06/18/2007 13:40:36" UPTO_LINK_DATE="06/18/2007 13:40:36" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="AWRegWatchDLL.dll" SIZE="204800" CHECKSUM="0xE488A78" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Ad-Watch Real-Time Registry Protection" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" AWRegWatch Dynamic Link Library" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="AWRegWatch.dll" INTERNAL_NAME="AWRegWatch" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x33E0A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="06/20/2007 14:54:43" UPTO_LINK_DATE="06/20/2007 14:54:43" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="CEAPI.dll" SIZE="726376" CHECKSUM="0x8B991FF0" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="7, 0, 2, 1" FILE_DESCRIPTION="CEAPI Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME=" CEAPI Dynamic Link Library" FILE_VERSION="7, 0, 2, 1" ORIGINAL_FILENAME="CEAPI.dll" INTERNAL_NAME="CEAPI" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB5C71" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:31:58" UPTO_LINK_DATE="08/27/2007 08:31:58" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="CookieBlocker.dll" SIZE="233472" CHECKSUM="0x4F43BD92" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="AdWatch Cookie Blocker" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="AdWatch Cookie Blocker" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="CookieBlocker.dll" INTERNAL_NAME="CookieBlocker.dll" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x46E77" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="08/09/2007 14:34:42" UPTO_LINK_DATE="08/09/2007 14:34:42" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="HostFileEditor.exe" SIZE="2123128" CHECKSUM="0x6F40B1E4" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.3" FILE_DESCRIPTION="Hosts File Editing Tool" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Lavasoft Hosts File Edit" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x214A1E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:55:24" UPTO_LINK_DATE="08/27/2007 08:55:24" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="lsupdatemanager.exe" SIZE="1815912" CHECKSUM="0xB26BD" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="Update Manager" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="LSUpdateManager.Exe" INTERNAL_NAME="Lavasoft Update Manager" LEGAL_COPYRIGHT="Lavasoft AB" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1BDD8C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:54:34" UPTO_LINK_DATE="08/27/2007 08:54:34" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="PKArchive84cb.dll" SIZE="636744" CHECKSUM="0x76176AA7" BIN_FILE_VERSION="8.4.219.0" BIN_PRODUCT_VERSION="8.4.219.0" PRODUCT_VERSION="8,4,219,0" FILE_DESCRIPTION="PKWARE Archive API - CryptoAPI" COMPANY_NAME="PKWARE, Inc." PRODUCT_NAME="PKWARE Archive API" FILE_VERSION="8.4.219.0" ORIGINAL_FILENAME="PKArchive84.dll" INTERNAL_NAME="PKArchive84.dll" LEGAL_COPYRIGHT="Portions copyright © 1989-2007 PKWARE, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x9D7EA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.4.219.0" UPTO_BIN_PRODUCT_VERSION="8.4.219.0" LINK_DATE="06/20/2007 23:25:01" UPTO_LINK_DATE="06/20/2007 23:25:01" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="ProcessWatch.dll" SIZE="274432" CHECKSUM="0xCABE0C75" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="ProcessWatch Dynamic Link Library" COMPANY_NAME="Lavasoft AB" PRODUCT_NAME="ProcessWatch Dynamic Link Library" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="ProcessWatch.dll" INTERNAL_NAME="ProcessWatch" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x43502" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="05/31/2007 09:00:09" UPTO_LINK_DATE="05/31/2007 09:00:09" VER_LANGUAGE="English (United Kingdom) [0x809]" />

<MATCHING_FILE NAME="ProcessWatch.exe" SIZE="1914224" CHECKSUM="0xD1B71606" BIN_FILE_VERSION="7.0.2.1" BIN_PRODUCT_VERSION="7.0.2.1" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="" COMPANY_NAME="Lavasoft" PRODUCT_NAME="Process Watch" FILE_VERSION="7.0.2.1" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1D7EC0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.2.1" UPTO_BIN_PRODUCT_VERSION="7.0.2.1" LINK_DATE="08/27/2007 08:56:26" UPTO_LINK_DATE="08/27/2007 08:56:26" VER_LANGUAGE="English (United States) [0x409]" />

<MATCHING_FILE NAME="unrar.dll" SIZE="162304" CHECKSUM="0x47A4E947" BIN_FILE_VERSION="3.60.7.193" BIN_PRODUCT_VERSION="3.60.7.193" FILE_DESCRIPTION="RAR decompression library" FILE_VERSION="3.60" ORIGINAL_FILENAME="Unrar.dll" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.60.7.193" UPTO_BIN_PRODUCT_VERSION="3.60.7.193" LINK_DATE="07/13/2006 13:06:54" UPTO_LINK_DATE="07/13/2006 13:06:54" />

<MATCHING_FILE NAME="Update.dll" SIZE="525664" CHECKSUM="0xBA1E9881" BIN_FILE_VERSION="7.0.1.3" BIN_PRODUCT_VERSION="7.0.1.3" PRODUCT_VERSION="7, 0, 1, 3" FILE_DESCRIPTION="Update Dynamic Link Library" PRODUCT_NAME=" Update Dynamic Link Library" FILE_VERSION="7, 0, 1, 3" ORIGINAL_FILENAME="Update.dll" INTERNAL_NAME="Update" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x82AF6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.3" UPTO_BIN_PRODUCT_VERSION="7.0.1.3" LINK_DATE="07/31/2007 12:37:52" UPTO_LINK_DATE="07/31/2007 12:37:52" VER_LANGUAGE="Swedish [0x41d]" />

<MATCHING_FILE NAME="upmanager.dll" SIZE="188416" CHECKSUM="0xF644FE70" BIN_FILE_VERSION="7.0.1.2" BIN_PRODUCT_VERSION="7.0.1.2" PRODUCT_VERSION="7, 0, 1, 2" FILE_DESCRIPTION="Update Manager" COMPANY_NAME="Lavasoft" PRODUCT_NAME="Update Manager" FILE_VERSION="7, 0, 1, 2" ORIGINAL_FILENAME="upmanager.dll" INTERNAL_NAME="upmanage" LEGAL_COPYRIGHT="Copyright © 2007" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x38D2E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.1.2" UPTO_BIN_PRODUCT_VERSION="7.0.1.2" LINK_DATE="06/01/2007 12:56:28" UPTO_LINK_DATE="06/01/2007 12:56:28" VER_LANGUAGE="Swedish [0x41d]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

 

manifest.txt file:

 

Server=watson.microsoft.com

UI LCID=1033

Flags=1672018

Brand=WINDOWS

TitleName=Ad-Aware 2007 Service

DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId

ErrorText=If you were in the middle of something, the information you were working on might be lost.

Stage1URL=

Stage1URL=/StageOne/aawservice_exe/7_0_2_2/CEAPI_dll/7_0_2_1/0006853e.htm

Stage2URL=

Stage2URL=/dw/stagetwo.asp?szAppName=aawservice.exe&szAppVer=7.0.2.2&szModName=CEAPI.dll&szModVer=7.0.2.1&offset=0006853e

DataFiles=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WER1a92.dir00\aawservice.exe.mdmp|C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WER1a92.dir00\appcompat.txt

Heap=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WER1a92.dir00\aawservice.exe.hdmp

ErrorSubPath=aawservice.exe\7.0.2.2\CEAPI.dll\7.0.2.106853e

DirectoryDelete=C:\DOCUME~1\DAVIDM~1.MOO\LOCALS~1\Temp\WER1a92.dir00

 

I tried to copy and paste the hdmp files, but it didn't work.

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ol2rap

 

i think i rather continue with SE. how can i re- install it?

glass9350

 

please allow us to get a download of Adaware Personal SE 1.06

 

You can still download it from filehippo here: Ad-Aware Personal 1.06r1 make sure that you have uninstalled any versions of Ad-Aware 2007 first.

 

NB: Support for AAW SE (ie: new Definitions) will be discontinued at the end of the year.

 

Regards,

 

Spike

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forgive me but i do not know about much of these technical words such as crash dumps. explain this to me please. i can tell u tho i also get the error message at this path:. . .\Application Data\Opera\Opera\Profile, and section scanned is Cookies. i think i may just uninstall it and go back to SE. my PC is crashing too much lately. it is not a good feeling when u get the dreaded BSOD message.....

i have XP SP2 and for security i have Nortons internet security 2007, Spyware Doctor, Webroot Spy Sweeper, Spy Bot Search Destroy, and Spyware blaster. i also didnt have this problem with Ad-aware SE. i think i rather continue with SE. how can i re- install it?? i also noticed my PC is crashing more often getting BSOD. ........

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yes, i have these Nortons internet security 2007, Spyware Doctor, Webroot Spy Sweeper, Spy Bot Search Destroy, and Spyware blaster, however i am not running them at same time as i scan AAW2007. i guess they r just in the background.

ol2rap:

 

Are you running any other security software on your machine?

 

Regards, Tobias

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I was able to send Adaware SE 1.06.exe from my other PC on my home network. I am now able to scan my PC. I might try Adaware 2007 again when the bugs are worked out. From the way things look in the Support Forum this issue is widespread and unresolved.

Email me when you believe you have it fixed.

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I'm getting a little frustrated - AdAware was a reliable product for so long, and now there's a problem. The worst part is, I tried to help out with a solution, and it's either being ignored, or (hopefully) someone's so busy working on it that they can't respond.

 

Any update?!?

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Thanks for your response. We'll be looking for a possible fix. One additional piece of info: I was able to successfully complete a scan on a different profile under my XP Pro. Not sure why that would be!

 

DM

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OK, after realizing that the scan was consistently hanging up on Opera cookies, I started snooping around, and realized my copy of Opera (which I never used) was corrupted. I reinstalled an update, and the AAW scan is proceeding nicely for now. I'm sorry for having jumped to the conclusion that it was an AAW problem.

 

DM

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Hi David M,

 

Thanks for your post - that will certainly be of use to the Devs in seeking a solution to any possible conflicts with Opera or its cookies.

 

Regards,

 

Spike

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Just signed up to confirm that this seems to be an Ad-Aware 2007 vs. Opera compatibility issue. I was running into an almost identical problem (minor details of the error message were different, though) where scans were choking on scanning Opera cookies. I manually removed my entire Opera profile; not a problem for me as I only use Opera for testing sites I design, not as my regular browser, but I imagine this would be extremely annoying to a regular Opera user. When I scanned again, it worked perfectly. I have AA07 installed on three machines, and the only two this problem occurred on where the ones with Opera installed. After killing the Opera profile, both scanned just fine. The third machine without Opera never had a problem.

 

More error details for completeness:

 

Ad-Aware service dies during scan. Windows reports:

Erorr signature

szAppName: aawservice.exe szAppVer: 7.0.2.5 szModName: CEAPI.dll

szModVer: 7.0.2.3 offset 0006851e

 

Current section: Scanning cookies

Current path: C:\Documents and Settings\[username]\Application Data\Opera\Opera\

Current object: Profile

 

OS: Windows XP SP2

Other security software: Spybot Search & Destroy 1.5, Symantec AntiVirus 10.0.1.1000 (scan engine 71.3.0.25) on one machine, Norton AntiVirus 14.2.0.29 (2007?) on the other.

 

Took a look at the logs, but there didn't seem to be anything useful that would point to any sort of error.

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