umboppa 0 Report post Posted April 21, 2006 I have been using Ad-Aware SE without problems for some time now. Recently, a problem has developed. When I start a scan, it will start as normal then shortly into the scan it will shut down my computer in restart mode. I am running Windows XP. I've tried uninstalling and reinstalling Ad-Aware but the same thing happens. I also have Spybot installed but this functions normally. Can anyone help? Share this post Link to post Share on other sites
Andy_veal 0 Report post Posted April 21, 2006 Have you tried scanning in Safe Mode? Share this post Link to post Share on other sites
LS SteveJ 0 Report post Posted April 21, 2006 I have been using Ad-Aware SE without problems for some time now. Recently, a problem has developed. When I start a scan, it will start as normal then shortly into the scan it will shut down my computer in restart mode. I am running Windows XP. I've tried uninstalling and reinstalling Ad-Aware but the same thing happens. I also have Spybot installed but this functions normally. Can anyone help? Hello Umboppa. Please review this FAQ and see if it helps for you. Thanks //Team Lavasoft Share this post Link to post Share on other sites
LS SteveJ 0 Report post Posted April 23, 2006 Umboppa... could you let us know if the issue was resolved? Share this post Link to post Share on other sites
Myuki 0 Report post Posted April 23, 2006 Hello Umboppa. Please review this FAQ and see if it helps for you. Thanks //Team Lavasoft Wow, I have been having this same problem for some time now...I uninstalled and re-installed...But this info right here fixed the problem for me! Thank you! Share this post Link to post Share on other sites
jfbjr18301 0 Report post Posted May 2, 2006 I have been having a similar problem, but I don't get a blue screen I get a message that says "System shutdown initiated by NT Authority/system System must restart because DCOM server process launcher terminated unexpectedly. Anyone know what might cause that? How do I fix? I don't have a Vundo infestation. Searched for that already. Share this post Link to post Share on other sites
LS SteveJ 0 Report post Posted May 3, 2006 Please see this FAQ for possible solution http://www.lavasoftsupport.com/index.php?showtopic=345 Thanks //Team Lavasoft Share this post Link to post Share on other sites
Andy_veal 0 Report post Posted May 3, 2006 If Steve's suggestion doesn't work, try following these instructions: -------------------------------- Can you try running a scan with Ad-Aware SE and when the shutdown countdown starts cancel the shutdown command. Click on Start then select Run, type in this bold but do not click OK yet. shutdown -a Now start Ad-Aware SE and click on the global icon to run a web update to make sure you have the latest definitions file. Now start the scan running and return to that run command you opened above. As soon as you see that shutdown message appear click on OK to launch the shutdown -a command. This will abort the shutdown. Share this post Link to post Share on other sites