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clarinette

hijkthis plz

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:wub: I have recently been rescued from a trojan aspimsgr.exe

the laptop is again running slow I have scanned AVG, after more than 5 hours scan AVG didn't found anything yet.

I,ve tried to remove all picz on save them on DVD cd BUT COULD NOT PERFORM the task!! Often when I ask to close a program, it can't.... :)

I found a file : 4443d5cddd4a74fa6e3d4d78f7 that I dont know what that could be. Inside a doc msxml4-KB927978-enu ??? :huh:

I would appreciate if you could give a look at this new Hijk result.

 

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 16:43:08, on 03/01/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe

C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe

C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\TalkTalk\bin\sprtcmd.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

C:\WINDOWS\system32\ICO.EXE

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\PROGRA~1\Grisoft\AVG7\avgcc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Belkin\Bluetooth Software\BTTray.exe

C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer.exe

C:\PROGRA~1\Grisoft\AVG7\avgw.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [ssAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [PDService.exe] C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak Picture Transfer.lnk = C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/

O15 - Trusted Zone: *.sony-europe.com

O15 - Trusted Zone: *.sonystyle-europe.com

O15 - Trusted Zone: *.vaio-link.com

O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (WficaCtl Object) - https://ebrdremote.ebrd.com/citrix/wfica.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com.au/SnapfishActivia.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171128034359

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BU..._2/axofupld.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak picture transfer agent (KODAK Picture Transfer Agent) - Eastman Kodak Company - C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer Service.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

 

--

End of file - 16407 bytes

Edited by clarinette

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Hello clarinette,

 

I don't see any problems in the HijackThis log. But I see you are running two Anti-Virus programs (AVG and AntiVir). That is NOT a good idea. Multiple Anti-Virus programs (and Firewalls for that matter) will conflict with each other and cause problems such as system performance problems, serious slow downs and could lead to an unbootable machine.

 

This is the most likeliest cause of your problems.

 

Please uninstall either AVG or AntiVir and have only one running.

 

Once that is done, post a new HijackThis log.

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you're right, I had a error message fro AVG and I went to download it again. But mistake I downloaded the AVG antivirus instead of antispyware !!!

Here is the new hijk result :

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:40:12, on 05/01/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe

C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\TalkTalk\bin\sprtcmd.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

C:\WINDOWS\system32\ICO.EXE

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe

C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Belkin\Bluetooth Software\BTTray.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [ssAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [PDService.exe] C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O4 - Global Startup: Kodak Picture Transfer.lnk = C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer.exe

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/

O15 - Trusted Zone: *.sony-europe.com

O15 - Trusted Zone: *.sonystyle-europe.com

O15 - Trusted Zone: *.vaio-link.com

O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (WficaCtl Object) - https://ebrdremote.ebrd.com/citrix/wfica.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com.au/SnapfishActivia.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171128034359

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BU..._2/axofupld.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak picture transfer agent (KODAK Picture Transfer Agent) - Eastman Kodak Company - C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer Service.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

 

--

End of file - 15441 bytes

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Hi clarinette,

 

There isn't any malware showing in your HijackThis log. Can you tell me when the computer slow downs? Is it at startup? When opening a program?

 

I need to see another log from HijackThis.

  • Run Hijackthis.
  • Click on Open the Misc Tools section.
  • Next click on Open uninstall manager.
  • Press the Save list button.
  • Save the file to your desktop, with the default name of uninstall_list
  • Copy & Paste the entire contents of that file in your in your next post.

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It's slow opening word documents, pdf, internet explorer,....

especially slow starting.

I often had trouble closing pages.

Adobe Reader often opens even when starting itunes etc...

Mowiewow is a program that I can't uninstall. it keeps asking me for disk 2 that I never had.

The sound is still not reate.

 

Thanks for your help. Hope you'll find the reason.

 

 

[Adobe Acrobat 7.0 Elements

Adobe Common File Installer

Adobe Help Center 2.0

Adobe Photoshop Elements 4.0

Adobe Reader 7.0.9

Adobe Shockwave Player

Adobe® Photoshop® Album Starter Edition 3.0

Apple Mobile Device Support

Apple Software Update

ArcSoft PhotoBase 3

AVG Anti-Spyware 7.5

Avira AntiVir PersonalEdition Classic

Belkin 54g USB Network Adapter

Belkin Bluetooth Software

CCleaner (remove only)

CCScore

Click to DVD 2.0.03 Menu Data

Click to DVD 2.5.00

DVgate Plus

ESSBrwr

ESSCDBK

ESScore

ESSgui

ESSini

ESSPCD

ESSSONIC

ESSTOOLS

essvatgt

Google Desktop

Google Gmail Notifier

Google Toolbar for Internet Explorer

G-Shot D211

HDAUDIO SoftV92 Data Fax Modem with SmartCP

High Definition Audio Driver Package - KB835221

High Definition Audio Driver Package - KB888111

HijackThis 2.0.2

Hotfix for Windows Media Format 11 SDK (KB929399)

Hotfix for Windows Media Player 11 (KB939683)

Hotfix for Windows XP (KB896344)

Hotfix for Windows XP (KB914440)

Hotfix for Windows XP (KB915865)

Hotfix for Windows XP (KB926239)

Hotfix for Windows XP (KB935448)

Image Converter 2 Plus

Indeo® Software

Intel® Graphics Media Accelerator Driver for Mobile

Intel® PRO Network Connections Drivers

Intel® PROSet/Wireless Software

InterVideo WinDVD for VAIO

iTunes

J2SE Runtime Environment 5.0 Update 11

J2SE Runtime Environment 5.0 Update 5

Java 6 Update 2

Java 6 Update 3

Java SE Runtime Environment 6 Update 1

kgcbaby

kgcbase

kgchday

kgchlwn

kgcinvt

kgckids

kgcmove

kgcvday

K-Lite Codec Pack 3.5.7 Basic

Kodak EasyShare software

LAN-Express AS IEEE 802.11 Wireless LAN

Learn2 Player (Uninstall Only)

mCore

mDriver

medfiltr

Memory Stick Formatter

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1

Microsoft .NET Framework 1.1 Hotfix (KB928366)

Microsoft .NET Framework 2.0

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Internationalized Domain Names Mitigation APIs

Microsoft National Language Support Downlevel APIs

Microsoft Office Small Business Edition 2003

Microsoft Office Standard Edition 2003

Microsoft SQL Server Desktop Engine (VAIO_VEDB)

Microsoft User-Mode Driver Framework Feature Pack 1.5

Microsoft Works

mIRC

mMHouse

MOVIEWOW!

mPfMgr

mProSafe

MSN

MSXML 4.0 SP2 (KB925672)

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

mWlsSafe

mXML

netbrdg

Office 2003 Trial Assistant

OfotoXMI

OpenMG Limited Patch 4.3-05-10-05-01

OpenMG Secure Module 4.3.00

PC Connectivity Solution

PIXMA Extended Survey Program

PTS

QuickTime

QuickTime Alternative 1.81

RealPlayer

Realtek AC'97 Audio

Realtek High Definition Audio Driver

Roxio DigitalMedia Audio

Roxio DigitalMedia Copy

Roxio DigitalMedia Data

SafeGuard® PrivateDisk 1.00.6 - Try and Buy Version

Security Update for CAPICOM (KB931906)

Security Update for CAPICOM (KB931906)

Security Update for Microsoft .NET Framework 2.0 (KB928365)

Security Update for Step By Step Interactive Training (KB898458)

Security Update for Step By Step Interactive Training (KB923723)

Security Update for Windows Internet Explorer 7 (KB928090)

Security Update for Windows Internet Explorer 7 (KB931768)

Security Update for Windows Internet Explorer 7 (KB933566)

Security Update for Windows Internet Explorer 7 (KB937143)

Security Update for Windows Internet Explorer 7 (KB938127)

Security Update for Windows Internet Explorer 7 (KB939653)

Security Update for Windows Internet Explorer 7 (KB942615)

Security Update for Windows Media Player (KB911564)

Security Update for Windows Media Player 11 (KB936782)

Security Update for Windows Media Player 6.4 (KB925398)

Security Update for Windows XP (KB890046)

Security Update for Windows XP (KB893066)

Security Update for Windows XP (KB893756)

Security Update for Windows XP (KB896358)

Security Update for Windows XP (KB896422)

Security Update for Windows XP (KB896423)

Security Update for Windows XP (KB896424)

Security Update for Windows XP (KB896428)

Security Update for Windows XP (KB896688)

Security Update for Windows XP (KB899587)

Security Update for Windows XP (KB899589)

Security Update for Windows XP (KB899591)

Security Update for Windows XP (KB900725)

Security Update for Windows XP (KB901017)

Security Update for Windows XP (KB901214)

Security Update for Windows XP (KB902400)

Security Update for Windows XP (KB904706)

Security Update for Windows XP (KB905414)

Security Update for Windows XP (KB905749)

Security Update for Windows XP (KB908519)

Security Update for Windows XP (KB911562)

Security Update for Windows XP (KB911927)

Security Update for Windows XP (KB912919)

Security Update for Windows XP (KB913580)

Security Update for Windows XP (KB914388)

Security Update for Windows XP (KB914389)

Security Update for Windows XP (KB917344)

Security Update for Windows XP (KB917422)

Security Update for Windows XP (KB917953)

Security Update for Windows XP (KB918118)

Security Update for Windows XP (KB918439)

Security Update for Windows XP (KB919007)

Security Update for Windows XP (KB920213)

Security Update for Windows XP (KB920670)

Security Update for Windows XP (KB920683)

Security Update for Windows XP (KB920685)

Security Update for Windows XP (KB921398)

Security Update for Windows XP (KB921503)

Security Update for Windows XP (KB922616)

Security Update for Windows XP (KB922819)

Security Update for Windows XP (KB923191)

Security Update for Windows XP (KB923414)

Security Update for Windows XP (KB923694)

Security Update for Windows XP (KB923980)

Security Update for Windows XP (KB924191)

Security Update for Windows XP (KB924270)

Security Update for Windows XP (KB924496)

Security Update for Windows XP (KB924667)

Security Update for Windows XP (KB925454)

Security Update for Windows XP (KB925902)

Security Update for Windows XP (KB926255)

Security Update for Windows XP (KB926436)

Security Update for Windows XP (KB927779)

Security Update for Windows XP (KB927802)

Security Update for Windows XP (KB928255)

Security Update for Windows XP (KB928843)

Security Update for Windows XP (KB929123)

Security Update for Windows XP (KB930178)

Security Update for Windows XP (KB931261)

Security Update for Windows XP (KB931784)

Security Update for Windows XP (KB932168)

Security Update for Windows XP (KB933729)

Security Update for Windows XP (KB935839)

Security Update for Windows XP (KB935840)

Security Update for Windows XP (KB936021)

Security Update for Windows XP (KB938829)

Security Update for Windows XP (KB941202)

Security Update for Windows XP (KB941568)

Security Update for Windows XP (KB941569)

Security Update for Windows XP (KB943460)

Security Update for Windows XP (KB944653)

Setting Utility Series

SFR

SHASTA

skin0001

SKINXSDK

Skype 1.4

SonicStage 3.3

SonicStage Mastering Studio 2.1

SonicStage Mastering Studio Audio Filter

SonicStage Mastering Studio Audio Filter Custom Preset

SonicStage Mastering Studio Plugins

Sony MP4 Shared Library

Sony USB Mouse

Sony Utilities DLL

Sony Video Shared Library

Spybot - Search & Destroy 1.4

SpywareBlaster v3.5.1

staticcr

Sun Java Runtime Environment and JMF

TalkTalk Assist & Go

tooltips

Update for Windows XP (KB894391)

Update for Windows XP (KB898461)

Update for Windows XP (KB900485)

Update for Windows XP (KB904942)

Update for Windows XP (KB908531)

Update for Windows XP (KB910437)

Update for Windows XP (KB911280)

Update for Windows XP (KB916595)

Update for Windows XP (KB920342)

Update for Windows XP (KB920872)

Update for Windows XP (KB922582)

Update for Windows XP (KB927891)

Update for Windows XP (KB929338)

Update for Windows XP (KB930916)

Update for Windows XP (KB931836)

Update for Windows XP (KB933360)

Update for Windows XP (KB936357)

Update for Windows XP (KB938828)

Update for Windows XP (KB942763)

VAIO Control Center

VAIO Edit Components 6.0

VAIO Entertainment Platform

VAIO Event Service

VAIO Long Battery Life Wallpaper

VAIO Media 5.0

VAIO Media AC3 Decoder 1.0

VAIO Media Integrated Server 5.0

VAIO Media Redistribution 5.0

VAIO Media Registration Tool 5.0

VAIO Online Registration (English)

VAIO Original Screen Saver

VAIO Original Screen Saver VAIO Cozy Screen SD Wide Contents

VAIO Power Management

VAIO Product Survey

VAIO Sea Wallpaper

VAIO Starfish Wallpaper

VAIO Update 3

Viewpoint Media Player

VPRINTOL

Windows Driver Package - Nokia (WUDFRd) WPD (03/19/2007 6.83.31.1)

Windows Driver Package - Nokia Modem (02/15/2007 3.1)

Windows Driver Package - Nokia Modem (11/03/2006 6.82.0.1)

Windows Installer 3.1 (KB893803)

Windows Internet Explorer 7

Windows Live Sign-in Assistant

Windows Media Format 11 runtime

Windows Media Format 11 runtime

Windows Media Player 11

Windows Media Player 11

Windows XP Hotfix - KB307154

Windows XP Hotfix - KB873339

Windows XP Hotfix - KB884575

Windows XP Hotfix - KB885250

Windows XP Hotfix - KB885835

Windows XP Hotfix - KB885836

Windows XP Hotfix - KB886185

Windows XP Hotfix - KB887472

Windows XP Hotfix - KB887742

Windows XP Hotfix - KB888113

Windows XP Hotfix - KB888239

Windows XP Hotfix - KB888302

Windows XP Hotfix - KB890859

Windows XP Hotfix - KB891781

Windows XP Hotfix - KB893056

WIRELESS

Wireless LAN Starter

Yahoo! Install Manager

Yahoo! Toolbar

ZoneAlarm

ZoneAlarm Spy Blocker

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Hi clarinette,

 

Please do the following...

 

1. Click Start > Run > type in appwiz.cpl and hit enter. From the list uninstall the following, if present:

 

J2SE Runtime Environment 5.0 Update 11

J2SE Runtime Environment 5.0 Update 5

Java 6 Update 2

Java SE Runtime Environment 6 Update 1

 

2. Please do an online scan with Kaspersky WebScanner

 

Click on Kaspersky Online Scanner

 

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

 

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT

  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:

      Extended (if available otherwise Standard)

    • Scan Options:

      Scan Archives
      Scan Mail Bases

    [*]Click OK

    [*]Now under select a target to scan:

      Select My Computer

    [*]This will program will start and scan your system.

    [*]The scan will take a while so be patient and let it run.

    [*]Once the scan is complete it will display if your system has been infected.

    • Now click on the Save as Text button:

    [*]Save the file to your desktop.

Please post the Kaspersky report here.

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Hi clarinette,

 

Please do the following...

 

1. Click Start > Run > type in appwiz.cpl and hit enter. From the list uninstall the following, if present:

 

J2SE Runtime Environment 5.0 Update 11

J2SE Runtime Environment 5.0 Update 5

Java 6 Update 2

Java SE Runtime Environment 6 Update 1

 

I did remove the followings but still got Java 6 update 3.

 

2. Please do an online scan with Kaspersky WebScanner

 

Click on Kaspersky Online Scanner

 

I am asked to purchase or take trial ?

Edited by clarinette

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Sunday, January 06, 2008 11:06:54 PM

Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)

Kaspersky Online Scanner version: 5.0.98.0

Kaspersky Anti-Virus database last update: 6/01/2008

Kaspersky Anti-Virus database records: 503156

 

 

Scan Settings

Scan using the following antivirus database extended

Scan Archives true

Scan Mail Bases true

 

Scan Target My Computer

C:\

D:\

E:\

F:\

 

Scan Statistics

Total number of scanned objects 67641

Number of viruses found 1

Number of infected objects 4

Number of suspicious objects 0

Duration of the scan process 04:08:32

 

Infected Object Name Virus Name Last Action

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

 

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

 

C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\ActivityLog\InboxLOG.txt Object is locked skipped

 

C:\Documents and Settings\All Users\Application Data\Microsoft\Windows NT\MSFax\ActivityLog\OutboxLOG.txt Object is locked skipped

 

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

 

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

 

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

 

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

 

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

 

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

 

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

 

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

 

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

 

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

 

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Cookies\index.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbc2e.ht1 Object is locked skipped

 

C:\Documents and Settings\tara taubman\Local Settings\Application Data\Google\Google Desktop Search\dbdam Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbdao Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbeam Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbeao Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbm Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbu2d.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbvm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\dbvmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\fii.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\fiih.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\hp Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\hpt2i.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\rpm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\rpmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-black-enchashm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-black-enchashmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-black-urlm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-black-urlmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-malware-domainm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-malware-domainmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-white-domainm.cf1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Google\Google Desktop Search\safeweb\goog-white-domainmh.ht1 Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Microsoft\Media Player\CurrentDatabase_360.wmdb Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Application Data\SupportSoft\talktalk\XXXXXXXXXXXX\state\logs\sprtcmd.log Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\History\History.IE5\index.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temp\~DF9EA.tmp Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temp\~DFA21.tmp Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temp\~DFEB80.tmp Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temporary Internet Files\Content.IE5\4U5IP383\bind[1].htm Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\ntuser.dat Object is locked skipped

 

C:\Documents and Settings\XXXXXXXXXXXX\ntuser.dat.LOG Object is locked skipped

 

C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

 

C:\Program Files\mirc621.exe/stream/data0008 Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

 

C:\Program Files\mirc621.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.621 skipped

 

C:\Program Files\mirc621.exe NSIS: infected - 2 skipped

 

C:\RTHDCPL_Dump.txt Object is locked skipped

 

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

 

C:\System Volume Information\_restore{0AD4FBEE-26E8-4FB1-8C1D-89C37879947E}\RP21\change.log Object is locked skipped

 

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

 

C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped

 

C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped

 

C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped

 

C:\WINDOWS\Internet Logs\XXXXLAPTOP.ldb Object is locked skipped

 

C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped

 

C:\WINDOWS\ModemLog_HDAUDIO SoftV92 Data Fax Modem with SmartCP.txt Object is locked skipped

 

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

 

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

 

C:\WINDOWS\Sti_Trace.log Object is locked skipped

 

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

 

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

 

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

 

C:\WINDOWS\system32\config\default Object is locked skipped

 

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

 

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

 

C:\WINDOWS\system32\config\SAM Object is locked skipped

 

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

 

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

 

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

 

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

 

C:\WINDOWS\system32\config\software Object is locked skipped

 

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

 

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

 

C:\WINDOWS\system32\config\system Object is locked skipped

 

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

 

C:\WINDOWS\system32\drivers\fidbox.dat Object is locked skipped

 

C:\WINDOWS\system32\drivers\fidbox.idx Object is locked skipped

 

C:\WINDOWS\system32\h323log.txt Object is locked skipped

 

C:\WINDOWS\system32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

 

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

 

C:\WINDOWS\Temp\T30DebugLogFile.txt Object is locked skipped

 

C:\WINDOWS\Temp\ZLT06a20.TMP Object is locked skipped

 

C:\WINDOWS\Temp\ZLT06a41.TMP Object is locked skipped

 

C:\WINDOWS\wiadebug.log Object is locked skipped

 

C:\WINDOWS\wiaservc.log Object is locked skipped

 

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

 

D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

 

Scan process completed.

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Hi clarinette,

 

Kaspersky only found mIRC, so nothing to worry about there.

 

Lets try some other things...

 

1. I see you have already have CCleaner, but I would like you to download a newer version since CCleaner is constantly updated.

 

*NOTE* CCleaner deletes EVERYTHING out of temp/temporary folders. If you have anything in a temp folder, back it up or move it to a permanent folder prior to running CCleaner!

 

Download CCleaner from here to clean temp files from your computer.

  • Double click on the file to start the installation of the program.
  • Select your language and click OK, then next.
  • Read the license agreement and click I Agree.
  • Click next to use the default install location.
  • Uncheck "Add CCleaner Yahoo! Toolbar and use CCleaner from your browser" if you do not want the Yahoo Toolbar.
  • Click Install then finish to complete installation.
  • Double click the CCleaner shortcut on the desktop to start the program.
  • On the "Windows" tab, under "Internet Explorer," uncheck "Cookies" if you do not want them deleted. (If deleted, you will likely need to reenter your passwords at all sites where a cookie is used to recognize you when you visit).
  • If you use either the Firefox or Mozilla browsers, the box to uncheck for "Cookies" is on the Applications tab, under Firefox/Mozilla.
  • Click on the "Options" icon at the left side of the window, then click on "Advanced."
    deselect "Only delete files in Windows Temp folders older than 48 hours."
  • Click on the "Cleaner" icon on the left side of the window, then click Run Cleaner to run the program.
  • Caution: It is not recommended that you use the "Issues" feature unless you are very familiar with the registry as it has been known to find legitimate items.
  • After CCleaner has completed its process, click Exit.

2. There are many unnecessary programs running at start-up. Disabling these will improve start-up speed. The programs can be started manually, if needed. It is your choice if you want to disable them at start-up.

 

Open HijackThis

- Click the Do a system scan only button

- Check the following entries (below)

 

O4 - HKLM\..\Run: [ssAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot

 

- Close ALL open windows (especially Internet Explorer!)

- Click Fix Checked

Close HiajckThis

 

3. Please post a new HijackThis log and let me know if things have improved.

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Ok, I'm back. Have done all.

Could not found one : "update mgr". Also deleted kodak easyshare.

I must say, It is even slower.

Here is the last Hijk, thanks to look at.:

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:49:23, on 07/01/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe

C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\system32\winlogon.exe

C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\WINDOWS\system32\igfxext.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\TalkTalk\bin\sprtcmd.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

C:\WINDOWS\system32\ICO.EXE

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe

C:\WINDOWS\RTHDCPL.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Belkin\Bluetooth Software\BTTray.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [sonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [PDService.exe] C:\Program Files\Utimaco\SafeGuard PrivateDisk\pdservice.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-1829161951-728377184-2999507779-1008\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'family')

O4 - HKUS\S-1-5-21-1829161951-728377184-2999507779-1008\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'family')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Belkin\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/

O15 - Trusted Zone: *.sony-europe.com

O15 - Trusted Zone: *.sonystyle-europe.com

O15 - Trusted Zone: *.vaio-link.com

O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/d...can_unicode.cab

O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (WficaCtl Object) - https://ebrdremote.ebrd.com/citrix/wfica.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com.au/SnapfishActivia.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1171128034359

O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.co.uk/downloads/BU..._2/axofupld.cab

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe

O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Kodak picture transfer agent (KODAK Picture Transfer Agent) - Eastman Kodak Company - C:\Program Files\Kodak\Kodak Utilities\PTS\Kodak Picture Transfer Service.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

 

--

End of file - 14516 bytes

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It is now running seriously sloooooooowwwwwww. each command, takes long not even opening new pages.

 

The laptop = Sony VAIO only one year old, 512 MB VGN FS415E intel celeron. Recently, the memory space went down to 58% on drive c and 89% on drive D. I tried to move picz on DVD but it refused doing it. :wub:

 

I have read the page you mentionned and tried most tips. I very regularely CClen - have few times tried the registry cleaning. I regularely defragment, use free up space delete temp files, history, bin ect... I had that prob of too many starting programs especially with kodak and adobe but still prob not resolved.

 

If I decided to use the recovery option, what would I loose ?

Would I have to reconfigure again my internet connection, my favorite sites, download applications , etc .... ?

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Hi clarinette,

 

If I decided to use the recovery option, what would I loose ?

Would I have to reconfigure again my internet connection, my favorite sites, download applications , etc .... ?

Do you have recovery discs? The recovery option will reformat the laptop, meaning it will wipe the hard drive clean. Yes, you would need to install all programs and applications. You most likely may have to reconfigure your Internet.

 

How many user accounts are on the laptop? Multiple users accounts can be a cause of slow downs too.

 

Let me know me know what you would like to do please. We can try other things, if needed.

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Houffffff, it works much better now. Last night, each command even typing would take a while.

Unfortunately, I am in the middle of an online course + I use the laptop for my work, tuitition and internet safety workshops + my 2 other desktops, one keeps rebooting and turning off on a visouous circle and the other can't connect to internet!!! Not lucky!!!

I am with TalkTalk ISP, I paid especially for connection help and if I had to restart again, I'll have to pay again. I could reconfigure myself but not sure , the connection between my Belkin modem and them wasn't streight forward.

 

They are only 2 users on this laptop and as switching log is very slow we actually hardly ever go to the other user.

 

If I could repair without having to reload all programms again, I would really appreciate.

 

I have a reboot disk I made myself when I had the laptop not sure if it was correctly done.

 

that's all I can say + all my thanks for assistance.

Do you have any idea of why it refused to move the picz to a disk ?

Few months ago, I had also tried to restoreon earlier date, I tried it and after a while had a message that could not ???

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Hi clarinette,

 

Houffffff, it works much better now....

Glad to hear. Can you tell me what has improved and what other problems are present so I know what approach to take.

 

Do you have any idea of why it refused to move the picz to a disk ?

Not without information. How did you try and save the pics to a DVD? Did you use any special software? Did you get an error message?

 

Few months ago, I had also tried to restoreon earlier date, I tried it and after a while had a message that could not ???

Restore using the recovery disk or system restore?

 

Regarding the Desktops...

...one keeps rebooting and turning off on a visouous circle...

This sounds like a hardware problem, possibly RAM. Hardware is not something I know a lot about.

 

...and the other can't connect to internet!!!...

Could be a configuration (networking) problem, but I'm not 100% sure.

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Hi Trogan,

 

1- what has improved : I just did Ccleaned, and shut down the speed was seriously improved went turned on again. Opening new web pages is still a bit slow but that could be my connection : oficially 54 Mbps.

the sound is still not clear. I have uninstallled and it took me a while to reinstall realtek AC and HD + codecs.

 

2 -How did you try and save the pics to a DVD? Did you use any special software?

NON

simply by trying to move the file onto the CD drive.

I just tried again : I o to "my pictures" from "start", hihlighted the selected pics, asked "move thje selected items" and get diakogue message "windows encountered a prob when trying to move this file. what do you want to do Retry, cancel, skip "

At the same time, another box shaws a picture file moving from file to file. (e.g. PhotosCannes 009.jpg)

 

3 - Restore using the recovery disk or system restore? Systeme restore by choosing an earlier date.

 

4 -Regarding the Desktops...

 

This sounds like a hardware problem, possibly RAM. Hardware is not something I know a lot about.

yes, or maybe a Bios problem.

I originally had various prob with this Packard Bell when it was a bit more than 2 years old. It went for repair under warranty. After lots of investigations, it appears that the prob was due to Norton pre-installed and the Mc Afee installled - I had un-installed the Norton previously , but I was told that the fight between Norton still hidden and McAfee had caused the domage. The PC worked for a short time after back home and started the loop. It is not anymore undere warranty and I had no time to try o repair it.

I have tried to restore with CD but refuses to read the CD although I have tried to start it from CD.

I have it's clear for you as my English is not very good, i am French.

 

5 - the other desktop internet connection : I get error messages about WLan, I had the same when had trouble to connect with the other desktop also. i have contacted Belkin and followed their instructions, it worked for few hours and connection droped again.

Could it be that my ISP config needs to add a second PC on the network ?

 

I feel I am spending most of my time trying to make these engines work.

 

Any help is extremely appreciated. I need 2 PC operationg.

Edited by clarinette

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I should mention :

 

the laptop got 2 DRIVES : c AND d

- the pics are on my drive d

- I HAVE kODAK EASY Share

+

Adobe photo

+

Quick time photo viewer

+

I have downloaded pics with Snapfish

 

Could these multiple applications have made the mess ?

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Hi Clarinette,

 

Just so you know, your English is very good! :unsure:

 

the sound is still not clear. I have uninstallled and it took me a while to reinstall realtek AC and HD + codecs.

I'm not sure on this one, sorry.

 

NON

simply by trying to move the file onto the CD drive.

I just tried again : I o to "my pictures" from "start", hihlighted the selected pics, asked "move thje selected items" and get diakogue message "windows encountered a prob when trying to move this file. what do you want to do Retry, cancel, skip "

At the same time, another box shaws a picture file moving from file to file. (e.g. PhotosCannes 009.jpg)

Try this:

  • Copy the pictures
  • Paste them in your CD buring drive.
  • Pop in a new blank CD.
  • Click on Write these files to CD.
  • Follow the instructions onscreen.

Does that work?

 

3 - Restore using the recovery disk or system restore? Systeme restore by choosing an earlier date.

Could have been a variety of reasons.

 

yes, or maybe a Bios problem.

I originally had various prob with this Packard Bell when it was a bit more than 2 years old. It went for repair under warranty. After lots of investigations, it appears that the prob was due to Norton pre-installed and the Mc Afee installled - I had un-installed the Norton previously , but I was told that the fight between Norton still hidden and McAfee had caused the domage. The PC worked for a short time after back home and started the loop. It is not anymore undere warranty and I had no time to try o repair it.

I have tried to restore with CD but refuses to read the CD although I have tried to start it from CD.

I have it's clear for you as my English is not very good, i am French.

I suggest posting this problem at another Forum. I suggest this one or this one.

 

5 - the other desktop internet connection : I get error messages about WLan, I had the same when had trouble to connect with the other desktop also. i have contacted Belkin and followed their instructions, it worked for few hours and connection droped again.

Could it be that my ISP config needs to add a second PC on the network ?

Possibly. I'm not very good with networking, sorry. I suggest asking in one of the two forums mentioned above.

 

I should mention :

 

the laptop got 2 DRIVES : c AND d

- the pics are on my drive d

- I HAVE kODAK EASY Share

+

Adobe photo

+

Quick time photo viewer

+

I have downloaded pics with Snapfish

 

Could these multiple applications have made the mess ?

I don't think these programs would have caused your problems.

 

Please let me know what you decide.

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