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derekdel

Invalid serial key

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Hello,

 

Contact the Support team via the Support Center to request an unlock key. This is due to the reformat and creates a different fingerprint for the system so it does not recognize the original license. The unlock key will resolve this issue for you.

 

 

Open Ad-Aware and in the "License Status" panel, click on 'Upgrade" - in the registration window is a "Hardware Fingerprint".

 

You will need to contact Support, giving them this fingerprint and as much data as possible - ie: date of purchase, Reference Number and your previous Serial Number (if you still have your registration email, attach a copy) - they will then generate an "Unlock Key", with instructions on how to use it (you may have noticed that tab in the registration window).

 

The Customer Support Center is located here:

http://www.lavasoft.com/support/supportcenter/

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I am having a simular problem. I just purchased ad-pro 2007 today, but when trying to register, and given "Invalid serial Number" message when verifying key. WHat do I do?

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