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fishman2

Ad-Aware 2007 uninstall

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We downloaded Ad-Aware 2008 but AA 2007 didn't uninstall. A related post suggested downloading AA 2007 again and then try uninstalling AA 2007. Where can we find Ad-Aware 2007 to download so we can try this ? We would appreciate any help.

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We downloaded Ad-Aware 2008 but AA 2007 didn't uninstall. A related post suggested downloading AA 2007 again and then try uninstalling AA 2007. Where can we find Ad-Aware 2007 to download so we can try this ? We would appreciate any help.

We finally found a site that offered Ad-Aware 2007, http://www.snapfiles.com/reviews/Ad-Aware/adaware.html. After many failed attempts at reinstalling Ad-Aware 2007, we finally deleted the Ad-Aware 2007 folder and then downloaded Ad-Aware 2007 again. Then we uninstalled AA 2007 and it appeared to work this time. We downloaded AA 2008 and it appears to have been successful. If we click Start>All Programs>Lavasoft it still shows Ad-Aware 2007 and 6 supporting files. If we click Start>My Computer>Local Disk(C:)>Program Files>Lavasoft it shows the Ad-Aware and Ad-Aware 2007 folders with the 2007 folder being empty(which it should be). We don't understand why AA 2007 still shows up under All Programs>Lavasoft. If anyone can shed some light on this we would appreciate it.

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I am glad to hear that you seem to have installed 2008.

 

It appears some folders have not been deleted. We can manually delete these. i can guide you through this.

 

But first of all, I would like to check does Ad-Aware 2007 appears in the programs list. (Start > Control Panel > Add or Remove Programs) ?

 

Look forward to your reply

 

Casey

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I am glad to hear that you seem to have installed 2008.

 

It appears some folders have not been deleted. We can manually delete these. i can guide you through this.

 

But first of all, I would like to check does Ad-Aware 2007 appears in the programs list. (Start > Control Panel > Add or Remove Programs) ?

 

Look forward to your reply

 

Casey

 

No. But Ad-Aware 2007 appears under All Programs>Lavasoft>Ad-Aware 2007

Ad-Aware 2007

Ad-Aware update mgr

Ad-Watch 2007

Host File Editor

Process Watch

Uninstall Ad-Aware 2007

Thanks for your response. Stan

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Ok so it sounds as though there are just left over folders. Because it seems as though the program is not longer registered on your computer (it doesn't appear in the add/remove programs list).

 

So,

 

Firstly create a system restore point. See here: http://www.microsoft.com/windowsxp/using/h...temrestore.mspx

 

Then I'd like you to download this free tool from microsoft: http://support.microsoft.com/kb/290301

 

Save it to your desktop and then install it. Then open the tool from your start menu, it will present you with a whole list of programs, what I'd like you to do is see if Ad-Aware 2007 (7.0.2.x) Ad-Aware appears in the list (THIS IS NOT Ad-Aware 7.1.0.x as this is 2008) .If it does click on it and then click remove.

 

If not, the please enable hidden folders,

 

Start > Control Panel > Classic View > Folder Options > View > Show Hidden Files and Folders

 

then we will just delete the folders:

 

1. Go to C>Program Files>Lavasoft and delete the 2007 folder

 

2. Go to C>documents and settings>AllUsers>ApplicationData>Lavasoft and delete the 2007 folder

 

3. Right Click on Start button > Explore All Users > Programs > Lavasoft delete the 2007 folder

 

This should remove all visible traces of Ad-Aware 2007.

 

Hope that works, let me know

 

Casey

Edited by casey_boy

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No. But Ad-Aware 2007 appears under All Programs>Lavasoft>Ad-Aware 2007

Ad-Aware 2007

Ad-Aware update mgr

Ad-Watch 2007

Host File Editor

Process Watch

Uninstall Ad-Aware 2007

Thanks for your response. Stan

Your instructions appear to have worked. Do I get rid of Windows Installer Cleanup with Add and Remove programs ? Do I get rid of Msicuu2 from the desktop by deleting it ? Thank you for your time. Stan

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Yep to both your questions.

 

I'm glad that I could help you. ;)

 

I'll close this forum as this issue appears to be resolved. If you fishman2 need this topic re-opening please PM myself or another moderator.

 

All other users please start a new topic.

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