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Ad-Aware Pro 2008

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I just purchased Ad-Aware Pro 2008 3 Year License from the site and upon completion the invoice says Processing Serial Number and Unlock code..... It doesn't give me the code to upgrade the software from Ad-Aware Free to Ad-Aware Pro which I just purchased! Why didn't the serial number and unlock code show up on the invoice? I also recieved the email copy of the invoice and it isn't there either!

 

 

Michael P. Bara

Edited by Raziel v. Nosgoth

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Hello Michael,

If you purchased a licence for AdAware Pro then you are entitled to one on one support through the customer support center. Go to;

http://www.lavasoft.com/support/supportcenter/index.php

Log in with the email address and password you set when you first registered your licence. One of the tech. support people there will help you reolve this :)

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I tried to login with the Email and password I supplied when I ordered the software, but it says: We couldn't find that e-mail address in our system. Please check the spelling and try again. I got copy of the email from them at the address I entered, but it still won't let me in. I even directly copied it from the invoice I got in my email, and it still didn't work.

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Michael, sorry you are having problems, I'm not sure why the system is not recognizing your licence info or your email addy. I have sent a message to customer support so hang on and someone will be posting with more info to help you resolve this issue :)

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