Sign in to follow this  
gxdataPAID

Scans never finish

Recommended Posts

(sorry, multiple errors described here - I have no patience to separate them given the frustrating experience I have with Ad-Aware)

 

I have 108 days left on my license, the engine version is 7.0.2.7, and each time I attempt a scan I make sure that the data definitions file has been updated - now 0098.0000 (though that's another consistent bug in the software - see below).

 

My system is a 2 year old P4 system, Windows XP SP3, all patches, AVG anti-virus.

 

Whether I use the Smart Scan option, or use a very limited Custom Scan, the two progress indicators will run to completion but the scan does not finish. I have left it up to 24 hours, before cancelling the application (using the X in top right corner, because the Stop Scan button does not work).

 

The Current Object is blank.

The Current Section is always the last (can't remember wording - ? unspecified folders?)

 

And also, for the first time ever (just now, in running a scan to ascertain the correct UI labels to put into this message) I received a runtime error:

 

Component: TFormAAW

Message: missing close tag in element Detailed.

 

(I repeated this to see what was actually happening at the time. Since 10mins have now elapsed, it does not appear to have reoccurred).

 

 

 

Unfortunately, Ad-Aware is totally useless for my system. I think I will have to uninstall it and make use of the existing protection from Windows Updates and AVG Anti-virus.

 

 

On startup (checks for updates)

------------------------------------

Pink warning message:

Cannot connect to web update server. Server is busy. [

then, if I click for a manual update, and a new definitions file is found:

sometimes get the definitions file version (Current version:) displaying 0000.0000

Edited by gxdataPAID

Share this post


Link to post
Share on other sites

Update:

 

Running a scan for the 3rd time this morning, it actually completed and I was able to remove those mildly naughty cookies.

 

This has frustrated me for the past 10 days.

 

Unresolved cause - I hope it does not reappear!

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this