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Graphic bugs in AD-Aware

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AD-Aware has some graphic bugs.


At the start i cannot see the version number (completely white),

in the settings i cannot see some options.


I use Ad-Aware on Windows XP SP2.



Here a picture:


Edited by Chrome

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Raz will be on later probably. He is more familar with the german version and will be of more help. There are some little differences in the different languages.


Till he is on try doing a clean uninstall and then go to here and download a new one to install. There is guide at the top of this thread that can help if you need it, but do follow what it says.

https://secure.lavasoft.com/products/ad_aware_free.php , you can also choose other sites. Presently, I recommend majorgeeks.

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Hi Chrome :D

never seen this.

I need to know what's your firewall and your security-software.

Next is, where you've downloaded it ?

Act 3...

download and install ' HijackThis' from TrendMicro's.

run a scan and copy/paste the logfile in your next reply.


Raziel ;)

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I use Outpost Firewall Pro 2008 (Version 6.0.2295253) and Kaspersky AntiVirus 2009.

I downloaded it directly from the links on the Lavasoft homepage.





Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:45:27, on 07.07.2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Boot mode: Normal


Running processes:














C:\Programme\Steganos Privacy Suite 2008\PasswordManagerFFAutoFill.exe

C:\Programme\Steganos Privacy Suite 2008\SteganosHotKeyService.exe

C:\Programme\Steganos Privacy Suite 2008\fredirstarter.exe

C:\Programme\Microsoft IntelliPoint\ipoint.exe

C:\Programme\Logitech\GamePanel Software\LCD Manager\LCDMon.exe

C:\Programme\Microsoft IntelliPoint\dpupdchk.exe

C:\Programme\Logitech\GamePanel Software\G-series Software\LGDCore.exe

C:\Programme\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe

C:\Programme\Logitech\GamePanel Software\LCD Manager\Applets\LCDMedia.exe

C:\Programme\Intel\Intel Matrix Storage Manager\Iaanotif.exe



C:\Programme\Gemeinsame Dateien\Acronis\Schedule2\schedul2.exe

C:\Programme\Gemeinsame Dateien\Acronis\Schedule2\schedhlp.exe

C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe

C:\Programme\Intel\Intel Matrix Storage Manager\Iaantmon.exe


C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe


C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe



C:\Hardware\Drobo\Drobo Dashboard\DroboDashboard.exe

C:\Hardware\SamsungTFT\MagicTune Premium\MagicTuneEngine.exe





C:\Hardware\SamsungTFT\MagicTune Premium\GammaTray.exe






C:\Programme\Gemeinsame Dateien\Acronis\Fomatik\TrueImageTryStartService.exe


C:\Hardware\SamsungTFT\MagicTune Premium\MagicTune.exe

C:\Programme\Mozilla Firefox\firefox.exe



R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: Steganos Password Manager AutoFill - {1427A821-7B93-4F08-9A34-9FA03A3D93DB} - C:\Programme\Steganos Privacy Suite 2008\PasswordManagerBHO.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programme\Gemeinsame Dateien\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\ievkbd.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [MagicSpeed] C:\Hardware\SamsungODD\Magic Speed\MagicSL.exe /autorun

O4 - HKLM\..\Run: [AsusStartupHelp] C:\Programme\ASUS\AASP\1.00.24\AsRunHelp.exe

O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Hardware\Maxtor\OneTouch\utils\Onetouch.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [sSS2008 PasswordManagerFFAutoFill] "C:\Programme\Steganos Privacy Suite 2008\PasswordManagerFFAutoFill.exe"

O4 - HKLM\..\Run: [sSS2008 HotKeys] "C:\Programme\Steganos Privacy Suite 2008\SteganosHotKeyService.exe"

O4 - HKLM\..\Run: [sSS2008 File Redirection Starter] "C:\Programme\Steganos Privacy Suite 2008\fredirstarter.exe"

O4 - HKLM\..\Run: [intelliPoint] "C:\Programme\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [Launch LCDMon] "C:\Programme\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"

O4 - HKLM\..\Run: [Launch LGDCore] "C:\Programme\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDE

O4 - HKLM\..\Run: [iAAnotif] "C:\Programme\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Programme\Acronis\TrueImageHome\TrueImageMonitor.exe

O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Programme\Acronis\TrueImageHome\TimounterMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Programme\Gemeinsame Dateien\Acronis\Schedule2\schedhlp.exe"

O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Programme\Agnitum\Outpost Firewall Pro\feedback.exe" /dump:os_startup

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programme\Gemeinsame Dateien\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [AVP] "C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programme\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe


O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKALER DIENST')


O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: FRITZ!DSL Internet.lnk = C:\Hardware\FRITZ!DSL\FritzDsl.exe

O4 - Global Startup: Drobo Dashboard.lnk = C:\Hardware\Drobo\Drobo Dashboard\DroboDashboard.exe

O4 - Global Startup: FRITZ!DSL Startcenter.lnk = ?

O4 - Global Startup: GammaTray.lnk = ?

O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra button: Statistik für den Schutz des Web-Datenverkehrs - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\SCIEPlgn.dll

O9 - Extra button: Outpost Firewall Pro Quick Tune - {44627E97-789B-40d4-B5C2-58BD171129A1} - C:\Programme\Agnitum\Outpost Firewall Pro\ie_bar.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe

O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1189262081156

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15030/CTPID.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{4D2B1CB6-3293-48E0-ADBC-C067754A5942}: NameServer =

O17 - HKLM\System\CS1\Services\Tcpip\..\{4D2B1CB6-3293-48E0-ADBC-C067754A5942}: NameServer =

O17 - HKLM\System\CS2\Services\Tcpip\..\{4D2B1CB6-3293-48E0-ADBC-C067754A5942}: NameServer =

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\GEMEIN~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll,C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Programme\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Programme\Gemeinsame Dateien\Acronis\Schedule2\schedul2.exe

O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe

O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Programme\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe

O23 - Service: AVM FRITZ!web Routing Service (de_serv) - Unknown owner - C:\Programme\Gemeinsame Dateien\AVM\de_serv.exe (file missing)

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Programme\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: AVM IGD CTRL Service (IGDCTRL) - AVM Berlin - C:\Hardware\FRITZ!DSL\IGDCTRL.EXE

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programme\Gemeinsame Dateien\LightScribe\LSSrvc.exe

O23 - Service: MagicTuneEngine - Unknown owner - C:\Hardware\SamsungTFT\MagicTune Premium\MagicTuneEngine.exe

O23 - Service: NBService - Nero AG - C:\Programme\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Programme\Gemeinsame Dateien\Ahead\Lib\NMIndexingService.exe

O23 - Service: MaxSyncService (NTService1) - - C:\Hardware\Maxtor\OneTouch\Utils\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

O23 - Service: Steganos AntiTheft (SatSrv) - Unknown owner - C:\WINDOWS\system32\\SatSrv.exe

O23 - Service: Acronis Try And Decide Service (TryAndDecideService) - Unknown owner - C:\Programme\Gemeinsame Dateien\Acronis\Fomatik\TrueImageTryStartService.exe

O23 - Service: TuneUp Drive Defrag-Dienst (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe



End of file - 11367 bytes

Edited by Chrome

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When you paste it,take a sec to edit out the personal info you don't want to be seen. That's what I do.

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Hi again :D

auto HjT german found nothing.

Pls uninstall the current version and reboot.

Try a new install.

Disable your Kasp. and Outpost during download and install.

Let us know how it works.

BTW pls check if there are interferences( steganos/AAW )


Raziel ;)

Edited by Raziel v. Nosgoth

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i deinstalled ad-aware, made a reboot, installed it again... same graphic bug...



i deinstalled outpost and kaspersky... installed ad-aware again... same graphic bug...



i am helpless now... :)

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I am at a loss for words. I don't know what it could be. Maybe that lcd manager might be affecting or conflicting with the graphics, somehow.

Any till Raz comes back on, go ahead install your Kasp. and outpost. He just meant for you shut them down not uninstall them. That is one way of making sure that they didn't affect the download and install, though.

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Hi Chrome :lol:

Du brauchst deine Software nicht zu deinstallieren >> nur ausschalten während des Downloads und der Installation.

You don't need to uninstall your software >> shut it down during download and install.

Dein HjTLog zeigt eine STEGANOS Installation >> Bitte schalte STEGANOS ebenfalls aus wenn du einen neuen

Versuch starten möchtest.

Your HjT log shows a STEGANOS installation >> Pls shut it down also if wan't you to start a new attempt.

Diese Symptome sind mir völlig unbekannt, so das ich nur raten kann.

I never saw this symptoms, so it's like fishing in muddy waters.

Lass uns wissen ob und wie es funktioniert.

Let us know how it works.


Raziel :)

Edited by Raziel v. Nosgoth

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after a lot of tests i know now that Kaspersky Anti-Virus 2009 produces the problems.


After the installation of KAV 2009 i have the graphic bugs.


And this bugs are not only in AD-Aware, here is another example:


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So its Kasp.


Is it only after that adaware is installed with Kasp that this glitch comes up?


You might try letting the Kasp people know about it, so they can fix it. I don't know if Lavasoft can fix it on their end, but I or Raz can tell Calamity, so that LS knows about it. Strange glitch

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