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erhan

error 1720

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hello

excuse me i don't speak english

 

I want to uninstall ad aware 2007 but i have this message:

 

Error 1720 there is a problem with this windows installer package. a script required for this install to complete could not be run. Contact your support personnel or package vendor.

 

Merci

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Welcome to the Lavasoft Support Forum

 

Please try the following:

1. go to the start menu, click 'Run...' and type 'services.msc'

2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'

3. when the service is stopped, try to uninstall again

 

 

If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again.

 

 

If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that.

 

Please let me know if this works

 

Regards,

SpySentinel

Ad-Aware 2007/2008 Beta Team

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Welcome to the Lavasoft Support Forum

 

Please try the following:

1. go to the start menu, click 'Run...' and type 'services.msc'

2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop'

3. when the service is stopped, try to uninstall again

If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again.

If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that.

 

Please let me know if this works

 

Regards,

SpySentinel

Ad-Aware 2007/2008 Beta Team

 

 

Hi--

 

None of these suggestions worked for me despite several tries of each. Any other ideas?

 

Thanks.

 

--rcraig

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Due to lack of feedback, this topic has been closed.

 

If you need this topic reopened, please contact a Moderator or Administrator.

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