erhan 0 Report post Posted July 31, 2008 hello excuse me i don't speak english I want to uninstall ad aware 2007 but i have this message: Error 1720 there is a problem with this windows installer package. a script required for this install to complete could not be run. Contact your support personnel or package vendor. Merci Share this post Link to post Share on other sites
erhan 0 Report post Posted July 31, 2008 It 's ok with microsoft logiciel Name is msicuu2 version 4.71.1015.0 Share this post Link to post Share on other sites
SpySentinel 30 Report post Posted August 3, 2008 Welcome to the Lavasoft Support Forum Please try the following: 1. go to the start menu, click 'Run...' and type 'services.msc' 2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop' 3. when the service is stopped, try to uninstall again If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again. If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that. Please let me know if this works Regards, SpySentinel Ad-Aware 2007/2008 Beta Team Share this post Link to post Share on other sites
rtc31 0 Report post Posted September 5, 2008 Welcome to the Lavasoft Support Forum Please try the following: 1. go to the start menu, click 'Run...' and type 'services.msc' 2. in the services window, locate 'Ad-Aware 2007 Service', select it and click 'Stop' 3. when the service is stopped, try to uninstall again If you still receive the 1720 error, and are running Windows 2000 or XP, please go to the Windows Script page, download and (re)install the Windows Script. Then try uninstalling again. If it still won't uninstall try downloading the Windows Installer Cleanup Utility from here and run that. Please let me know if this works Regards, SpySentinel Ad-Aware 2007/2008 Beta Team Hi-- None of these suggestions worked for me despite several tries of each. Any other ideas? Thanks. --rcraig Share this post Link to post Share on other sites
SpySentinel 30 Report post Posted October 7, 2008 Due to lack of feedback, this topic has been closed. If you need this topic reopened, please contact a Moderator or Administrator. Share this post Link to post Share on other sites