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franciscus

Unable to connect to update server

8 posts in this topic

For 3 days now, I have been unable to update the def files from any of my computers. After trying for a while I get a Unable to connect to update Server error. I run 32 bit Vista on 2 machines and 32 bit XP SP3 on 2 more. Adaware 2008 is the version installed. AVG Virus scanner, and Spybot S & D is also resident. I also tried the manual download, and got the following error there.

 

Internet Explorer cannot display the webpage

 

Most likely causes:

You are not connected to the Internet.

The website is encountering problems.

There might be a typing error in the address.

 

What you can try:

Diagnose Connection Problems

 

More information

Edited by franciscus

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It appears that several of us have the same problem where we are unable to download any updates for the AdAware Free 2008. I installed AdAware Free 2008 a few days ago and have not been able to downlolad any updates either. I always get a message saying 'no connection to download server' and to check your internet connection. Obviously my internet connection is working or I couldn't send this email. I thought it might have been my internet filter but, I suspended it and still got the same error. I would really like to know what else to try.

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It appears that several of us have the same problem where we are unable to download any updates for the AdAware Free 2008. I installed AdAware Free 2008 a few days ago and have not been able to downlolad any updates either. I always get a message saying 'no connection to download server' and to check your internet connection. Obviously my internet connection is working or I couldn't send this email. I thought it might have been my internet filter but, I suspended it and still got the same error. I would really like to know what else to try.

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When I click on that link I get the following error.

 

Sorry, an error occurred. If you are unsure on how to use a feature, or don't know why you got this error message, try looking through the help files for more information.

 

The error returned was:

Sorry, the link that brought you to this page seems to be out of date or broken.

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I also get the same error message.

 

My burning issue is that I haven't been able to update my SE Pro that is running on several WIN98SE machines since around early May 2008. Do any versions still work with WIN98SE? I am a little torqued because this was paid software...not free stuff. My SE Pro still works on my XP machines.

 

Maelstrom

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Hello,

 

Pierre's link no long works because someone merged/split the topic he originally referred to (and therefore the link changed).

 

Basically, I believe there were reports of problems at the server this weekend and it is now fixed. So your updates should again be working.

 

As for updates for SE - please be advised that SE has been discontinued for over a year now. That is why it won't update. You need to uninstall it and look into finding an alternative program for Win 98 (or ME) because although the newer version of Ad-Aware 2008 is still free, it isn't compatible with Win98 or ME.

 

ATTENTION: Ad-Aware SE Personal users

SE has expired 31 Dec 2007, upgrade to v. Ad-Aware2008 now

http://www.lavasoftsupport.com/index.php?showtopic=16176

 

Users of Win2k, XP and Vista can just uninstall SE and get the latest version: Ad-Aware 2008 (free, plus or pro, depending on which version you have now)

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Hello,

 

Pierre's link no long works because someone merged/split the topic he originally referred to (and therefore the link changed).

 

Basically, I believe there were reports of problems at the server this weekend and it is now fixed. So your updates should again be working.

 

Yes, I noticed that this morning the update service was working again..

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