Unhandled exception occurred

[prudence 0]

Hi Blade

 

Here is the new Hijack Log below:

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 19:07:56, on 13/11/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Boot mode: Normal

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

C:\Program Files\CDBurnerXP\NMSAccess.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\Explorer.EXE

c:\windows\ehome\ehtray.exe

c:\program files\intel\intel matrix storage manager\iaanotif.exe

C:\WINDOWS\eHome\ehmsas.exe

c:\windows\rthdcpl.exe

c:\apps\aboard\aboard.exe

c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe

c:\program files\real\realplayer\realplay.exe

c:\program files\quicktime\qttask.exe

c:\program files\common files\microsoft shared\works shared\wkufind.exe

c:\program files\common files\ulead systems\autodetector\monitor.exe

C:\apps\ABoard\AOSD.exe

c:\program files\common files\symantec shared\ccsvchst.exe

c:\program files\java\jre1.6.0_07\bin\jusched.exe

c:\program files\common files\acd systems\en\devdetect.exe

c:\windows\system32\ctfmon.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

c:\windows\system32\wuauclt.exe

c:\program files\trend micro\hijackthis\hijackthis.exe

 

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll

O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"

O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe

O4 - HKLM\..\Run: [ulead AutoDetector v2] C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [Device Detector] "c:\program files\common files\acd systems\en\devdetect.exe" -autorun

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: &Search - ?p=ZUfox000

O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm

O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm

O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20China/Images/stg_drm.ocx

O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab

O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1225998754234

O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Jigsaw%20Puzzle%20Platinum/Images/armhelper.ocx

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology\ELService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccess.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

 

--

End of file - 9476 bytes

 

 

Sue

[blade81 3]

Hi Sue

 

Looks ok now Got rid of error message?

[prudence 0]

Hi Blade

 

The error message is gone, but the links don't load. Whereas before when the link wouldn't load, when I closed the page down the error would occur. So no error message but no page load via link (it seems to do nothing, not even trying to load, just a black page). Any thoughts?

 

I'm going to be away for 4 days and will catch up with this when I return. Once again, I appreciate your help.

 

Sue

[blade81 3]

Hi

 

Does every link behave like you described or only some of them?

[prudence 0]

Hi Blade

 

Most links work, it's just a few that don't on certain websites and also ones in emails.

 

Just tried to run Ad-aware and it is no long working! An error message appears, saying:

 

System Error: 1810 has occurred.

Description: Service is not online. Application is terminated.

 

I have tried it on-line and still get the error message.

 

Another problem is with website 'contact' links. This has been a problem for a while, but may be relevant. When I click on a 'contact us' link, I get the following error message:

 

"Could not perform this operation because the default mail client is not properly installed."

 

This started appearing a few months back.

 

The other day I tried to update windows xp. All went well until a certain point whereby there was an error and it aborted. I'm sorry I cannot remember the error message.

 

Any help would be much appreciated.

 

Thanks

 

Sue

[prudence 0]

Hi Blade

 

Just wanted to update you since my last post.

 

I had a look in 'run' 'msconfig' and noticed that Ad-aware was not ticked!! Don't know why that should have changed. Anyway, ticked the box and Ad-aware opened. Went to run a scan, but it would not scan, say "waiting for scanner" and then a box appeared which said "Core Engine busy" and then "scanner error 5001 occurred. Scanner is busy".

 

Thanks.

 

Sue

[prudence 0]

Sorry repeat post

Edited November 20, 2008 by prudence

[blade81 3]

Hi

 

For Adaware related issue you may get better answer by asking at correspondent Ad-Aware subforum.

 

 

Email problem appears to be other than malware related. I recommend asking at Tech Support Guy Forums for help with that issue.

 

 

The other day I tried to update windows xp. All went well until a certain point whereby there was an error and it aborted. I'm sorry I cannot remember the error message.

It's difficult to say anything without knowing what was the update that caused the error and what the error message was. If that re-occurs note down the problematic update and exact error message.

[prudence 0]

Hi Blade

 

I've just tried to do windows xp update for Windows XP Service Pack 3 (KB936929). The error that came up was as follows:

 

Service Pack 3 setup could not backup registry value HKCR\.wdp,\'\'.5: access denied.

 

Also, can you tell me what mshtml.dll is? I did a 'run' on it and an error message came up as follows:

 

mshtml.dll was loaded, but the DllRegisterServer entry point was not found. This file cannot be registered.

 

Many thanks.

 

Sue

[blade81 3]

Hi Sue

 

Please see Microsoft article on the issue.

[blade81 3]

Due to lack of feedback, this topic has been closed.

 

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

 

Everyone else please begin a New Topic.

 

Thank You !