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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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mossman

can't update lavasoft, spybot, can't connect to vnc, ftp,

7 posts in this topic

hi, i cannot connect to any service except http. i can't update lavasoft or spybot, my hardrive starts to do things at random times and takes alot of resources. i think im infected, i have generated a hijackthis log.

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ok, well something real fishy is going on...i tried to update lavasoft definition files manually by downloading the core zip and extracting it into the lavasoft folder. well that didnt work because when i opened adaware in safe mode it said it was using 137 and not 141 or the latest version. so i tried to reinstall lavasoft with the latest version, i tried to do this in safe mode and it said that you cannot install software in safemode, it wouldnt even run the installer. so i decided to try to run the installer off of a flash drive, the installer actually ran this time but then got a popup saying access denied or something. ok so now im in safe mode and i tried to end several svchost processes. as soon as i shut them all down, there was one left, and it would give me a "access denied" error, so i looked in the services tab, and the corresponding service for this svchost process was something called ProfSvc or something. As soon as I tried to shut that down, it said access denied, and then it logged me off in an instant! im talking like 5 seconds i got logged off, it said logging you off. i can't connect to my network in safemode with networking but i can in windows. can somebody tell me is it possible to install software in safemode?

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Hello Moss,

 

Some malware can actually prevent Ad-Aware from running even if you could get it installed. Please go ahead and post your HijackThis log so we can take a look at what might be going on.

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Hello Moss,

 

Some malware can actually prevent Ad-Aware from running even if you could get it installed. Please go ahead and post your HijackThis log so we can take a look at what might be going on.

 

i also forgot to mention that inside safe mode, when i tried to update ad-aware, the manual update browse to folder option was greyed out, inaccessible.

here is the log file..

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:07:22 PM, on 11/20/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\SYSTEM32\WISPTIS.EXE

C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Windows\system32\WTablet\Wacom_TabletUser.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

C:\Program Files\Symantec AntiVirus\VPTray.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

C:\Program Files\Logitech\QuickCam10\QuickCam10.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Apoint\ApMsgFwd.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\MagicDisc\MagicDisc.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe

C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Windows\System32\notepad.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe

C:\Users\masoud\Desktop\eclipse\eclipse\eclipse.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll (file missing)

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (file missing)

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS3/contributeieplugin.dll (file missing)

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"

O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1

O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"

O4 - HKLM\..\Run: [VAIORegistration] "C:\Program Files\Sony\First Experience\WelcomeLauncher.exe"

O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"

O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe"

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Adobe_ID0EYTHM] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE

O4 - HKCU\..\Run: [WMPNSCFG] "C:\Program Files\Windows Media Player\WMPNSCFG.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-21-2960839199-1066765729-116656489-1007\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'postgres')

O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe

O4 - Global Startup: Bluetooth.lnk = ?

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O8 - Extra context menu item: Sothink SWF Catcher - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll

O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O9 - Extra 'Tools' menuitem: Sothink SWF Catcher - {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - C:\Program Files\Common Files\SourceTec\SWF Catcher\InternetExplorer.htm

O13 - Gopher Prefix:

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe (file missing)

O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ccEvtMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: ccSetMgr - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: PostgreSQL Server 8.3 (postgresql-8.3) - PostgreSQL Global Development Group - C:/Program Files/PostgreSQL/8.3/bin/pg_ctl.exe

O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: TabletServiceWacom - Wacom Technology, Corp. - C:\Windows\system32\Wacom_Tablet.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe

O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe

O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

 

--

End of file - 16592 bytes

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i have something interesting to note, i dont have winamp installed, and i checked the folder where the winamp process is located, and there is no winampa.exe, also there is a file called Elevator.exe..

 

also i dont have adobe flash or anything adobe except adobe acrobat pro 8, and that file contributeieplugin for adobe i tried to uninstall because i suspecte it is spyware, and it keeps coming back.

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Nothing suspicious in your log.

 

Let's get a second opinion from this free on AV scan. Why an online scan? In case your resident AV might have missed something or perhaps even disabled by a malware infection. This will also tell me if any system files may be infected.

 

Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic, please

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Nothing suspicious in your log.

 

Let's get a second opinion from this free on AV scan. Why an online scan? In case your resident AV might have missed something or perhaps even disabled by a malware infection. This will also tell me if any system files may be infected.

 

Go here to run an online scannner from ESET.

  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic, please

 

 

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7 REPORT

Friday, November 21, 2008

Operating System: Microsoft Windows Vista Home Premium Edition, 32-bit Service Pack 1 (build 6001)

Kaspersky Online Scanner 7 version: 7.0.25.0

Program database last update: Thursday, November 20, 2008 20:06:26

Records in database: 1397677

--------------------------------------------------------------------------------

 

Scan settings:

Scan using the following database: extended

Scan archives: yes

Scan mail databases: yes

 

Scan area - My Computer:

C:\

D:\

E:\

F:\

G:\

 

Scan statistics:

Files scanned: 258269

Threat name: 9

Infected objects: 15

Suspicious objects: 0

Duration of the scan: 06:24:38

 

 

File name / Threat name / Threats count

C:\Program Files\BPFTP Server\bpftpserver.exe Infected: not-a-virus:Server-FTP.Win32.BulletProof.231 1

C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.631 1

C:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.zhd 1

C:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan-Downloader.Win32.Small.ury 1

C:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan-Downloader.Win32.Small.xpq 1

C:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan.Win32.Obfuscated.dke 1

C:\ProgramData\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\16D40000\5EFD7800.VBN Infected: Exploit.JS.Pdfka.w 1

C:\Users\All Users\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: not-a-virus:AdWare.Win32.Virtumonde.zhd 1

C:\Users\All Users\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan-Downloader.Win32.Small.ury 1

C:\Users\All Users\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan-Downloader.Win32.Small.xpq 1

C:\Users\All Users\Symantec\Symantec AntiVirus Corporate Edition\7.5\QuarantineA300000\4A71D1F2.VBN Infected: Trojan.Win32.Obfuscated.dke 1

C:\Users\All Users\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\16D40000\5EFD7800.VBN Infected: Exploit.JS.Pdfka.w 1

C:\Users\masoud\Downloads\UltraVNC-102-Setup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.c 2

C:\Users\masoud\Downloads\UltraVNC-102-Setup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1102 1

 

The selected area was scanned.

 

I couldnt get eset to work, it would give me an error after installing the activex control while trying to load. The kaspersky took 6 hours to scan.

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