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rothenmr

Can't install 1316 error

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Just like the user LIONELV who posted the same issue, I am unable to upgrade. I am using the Free version.

 

I get Error 1316. A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\WISDED......._7_0_2_3.msi

 

The reference to this file is in the registery but I do not find the .msi file. This is the issue. Should I manually remove Ad-Aware ver. 7.0.2.3?

 

Thank you.

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What OS are you using? Make sure you are installing with administrator rights. As for the removal of 2007,yes. Do a clean install of 2008.

I know it says you can upgrade without uninstalling, but sometimes it messes up. I found it was better just to start from scratch. Posted at the top of this forum is a install guide with some helpful hints. The uninstall guide is pretty basic. Go ahead take a look and then give it try. Let me know how it goes.

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