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jboyer7's HJT logfile

3 posts in this topic

MODEDIT GoddersUK: (merging posts to move to HJT Forum, original thread at http://www.lavasoftsupport.com/index.php?showtopic=22668):


I have a redirectly malware on my computer and I know you need to run the most current version of adaware before you post your hijack log but as I said I cannot get the most current version updated.


MODCOMMENT: He has now manually updated defs


Well, I have ran Avast and the most current version of adaware and now I lost my browser connection. I look at my network connection and everything things in order but when I open a web browser it says there is no connection.


Running XP


My hijacklog is attached. In addition, I am worried that avast might have taken a windows file that caused it. However, I am getting a sprtscmd.exe error which I read is sometimes used to hide malware.


MODEDIT GoddersUK: (merging posts to move to HJT Forum):


Another item that may help, AIM logs in and then promptly loses connection.


Edited by GoddersUK
Mod.Edit GoddersUK; Combined posts so I can move it to HJT Forum

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Please don't attach your logs, but copy and paste them in the thread instead.


I notice from your log that there's more than 1 Antivirus installed. Norton/Symantec and Avast

Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!

The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.

Also because more than one Antivirus and Firewall installed are not compatible with eachother, it can cause system performance problems and a serious system slowdown.


So you have to make a decision here and keep the Antivirus you prefer and uninstall the other one.

Then reboot after uninstalling.


Also, I see you have Viewpoint installed...

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546

I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player

Then, * Please visit this webpage for instructions for downloading and running ComboFix:




Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

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Due to lack of feedback, this topic has been closed.


If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.


Everyone else please begin a New Topic.


Thank You !

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