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Ad-Aware won't scan

4 posts in this topic

w2k, sp4; dell optiplex GX100; 256K ram.

an old machine to be sure but still kicking, up until this. My grandfather told me about computers like this but i never thought i'd see one. sentimental value.

assistance greatly appreciated. thanks


ad-aware event log:

20090106 18-14-33 : Startup scan disabled.

20090106 19-09-54 : Scan terminated by user.

20090106 19-09-54 : Scan terminated by user.

20090106 19-14-25 : Startup scan disabled.

20090106 20-03-07 : Full scan started.

20090106 20-08-12 : Startup scan disabled.


hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:19:55 PM, on 1/6/2009

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Boot mode: Normal


Running processes:











C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireSvc.exe



C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

C:\Program Files\Network Associates\VirusScan\Mcshield.exe

C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe














C:\Program Files\Microsoft Hardware\Mouse\point32.exe

C:\Program Files\BroadJump\Client Foundation\CFD.exe

C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE

C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe

C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireTray.exe



C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\HijackThis\HijackThis.exe


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =;;<local>;localhost

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - HKLM\..\Run: [POINTER] point32.exe


O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\3\printray.exe

O4 - HKLM\..\Run: [WorkFlow] D:\installs\BrdJmp\WorkFlow.exe

O4 - HKLM\..\Run: [bJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

O4 - HKLM\..\Run: [shStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE

O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey

O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')

O4 - .DEFAULT Startup: discfix.lnk = C:\DELL\discfix.cmd (User 'Default user')

O4 - .DEFAULT User Startup: discfix.lnk = C:\DELL\discfix.cmd (User 'Default user')

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: McAfee Desktop Firewall Tray.lnk = C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireTray.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll

O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/yexplorer1_8us.cab

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1005.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1123890679626

O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - http://www.vzwpix.com/activex/VerizonWirel...loadControl.cab

O16 - DPF: {A0EAC162-A012-4AD8-B2E1-D5A0BBBCDA51} (PopupSh Control) -

O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab

O23 - Service: 3Com DMI Agent (3ComDMIService) - 3Com Corporation - C:\WINNT\System32\3Com_DMI\3CDMINIC.EXE

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: AutoShutdown - Dell Computer Corporation - C:\WINNT\System32\PSSVC.EXE

O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

O23 - Service: dmisrv - Unknown owner - C:\DMI\bin\dmisrv.exe

O23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows 2000\FireSvc.exe

O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe

O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe

O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe

O23 - Service: ptssvc - KODAK - C:\Program Files\Kodak\Kodak EasyShare software\bin\ptssvc.exe

O23 - Service: ScsiAccess - Unknown owner - C:\WINNT\System32\ScsiAccess.EXE

O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe

O23 - Service: Win32sl - Intel - C:\DMI\bin\win32sl.exe


End of file - 7572 bytes


rootkit revealer won't save, found five items:

HKU\\remoteaccess\internetprofile data mismatch between Windows API and raw hive data

HKLM\SECURITY\policy\secrets\SAC* key name contains embedded nulls (*)

HKLM\SECURITY\Policy\Secrets\SAI* key name contains embedded nulls (*)

HKLM\SECURITY\Policy\Secrets\XATM:8c06e058...79be* key name contains embedded nulls (*)

HKLM\SOFTWARE error dumping hive: The system cannot find the file specified

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Hi can you provide a bit more information about the problem -e.g. error messages received and the like.

Edited by GoddersUK

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i'd tell you about error msg but there are none. it proceeds, appears to be scanning, hangs a bit (see attached) and then goes to the scan results screen, which reads Files scanned: 0


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