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LS SteveJ

How Do I Upgrade My Ad-aware To The Latest Version?

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Your upgrade channel depends on your purchasing channel. It can be a retail shop, online retail shop, or the Element 5 online store:

  • Retail shop and online retail customers
    Have you registered your copy of Ad-Aware SE Plus or Professional? If you have, please visit Customer Center and log in. You will find the download information at the lower left part of the interface. Click on the “Product Download� link and follow the directions on the screen.
    If you have not registered your Ad-Aware SE Plus or Professional, see your installation CD where the registration link is printed
  • Element 5 customers
    To upgrade your old versions of Ad-Aware SE Plus or Ad-Aware SE Professional to the latest build, visit our Upgrade Center.
    You will be asked to enter the email address you gave at the time of your order or your order/reference number. You will find that number in the notifications that you received when you purchased the product. If you cannot locate this number, contact the Lavasoft customer service and your order/reference number will be resent to you.
    Note: This number does not refer to your username, password, installation code or Product ID
    You can also send an email to us with information about your order such as your reference number, date of purchase (month and year), the name of the retail shop, login information, and so on.
    Other support-related questions should be submitted to Technical Support
    As soon as you have installed the new version, click "Check for updates" in the main Ad-Aware status screen to update your definition file

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