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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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John78

Resolved: Ad-Aware 2008 High CPU issue or system error 1814, with latest update

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The issue with the updated definitions file has been resolved.

Please follow the instructions below to delete the corrupt definitions file, and restart your computer.

 

First you need to delete the broken definitions file.

Location: (2000, XP) - C:\Documents and Settings\All Users\Application Data\Lavasoft \Ad-Aware\core.aawdef

Location Vista: (Vista) - C:\ProgramData\Lavasoft \Ad-Aware\ core.aawdef

 

N.B. You will need to be configured to view hidden files and folders to find these locations, XP and Vista.

 

Then restart the computer and restart Ad-Aware.

 

Instead of restarting your computer, you can also restart the Ad-Aware service manually after you delete the corrupt def file.

1. Go to the start menu, click 'Run...' and type 'services.msc'

2. In the services window, locate 'Lavasoft Ad-Aware Service', select it and

click 'Stop'

3. When the service is stopped, click 'Start'

4. Start Ad-Aware again.

 

Kind Regards,

John - Lavasoft

 

Edit. 20th March 09. Added hidden folders N.B. Casey

EDIT: 3rd May 2009. Added full name of service - Spike

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