• Announcements

    • Andrew Browne

      Support for other products than adaware, ad block and Web Companion

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock


      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/

4 posts in this topic

I recently tried upgrading my Adaware 2008 to the Anniversary edition. It went through and downloaded but never came up with the installation screen. I've tried uninstalling my current version via the program suppied through adaware and have tried going through the control panel...uninstall programs route. Both ways are unsuccessful. It comes up with an error saying that i need administrator permission to uninstall this...I am the adminstrator on my computer...and that it may be running somewhere else. I have gone into the services on my machine to see if it was running anywhere else and had plans of stopping it if it was...but it won't even give the option of doing that. Currently I cannot access adaware...nothing will work...it just comes up with the error that it is busy so I don't have adaware running at all. I have run a mcafee scan, used microsoft malicious software removal tool, and spybot and nothing came up with any problems.

Any suggestions would be great

Edited by mdcelli

Share this post


Link to post
Share on other sites
I recently tried upgrading my Adaware 2008 to the Anniversary edition. It went through and downloaded but never came up with the installation screen. I've tried uninstalling my current version via the program suppied through adaware and have tried going through the control panel...uninstall programs route. Both ways are unsuccessful. It comes up with an error saying that i need administrator permission to uninstall this...I am the adminstrator on my computer...and that it may be running somewhere else. I have gone into the services on my machine to see if it was running anywhere else and had plans of stopping it if it was...but it won't even give the option of doing that. Currently I cannot access adaware...nothing will work...it just comes up with the error that it is busy so I don't have adaware running at all. I have run a mcafee scan, used microsoft malicious software removal tool, and spybot and nothing came up with any problems.

Any suggestions would be great

 

 

I went and did what you said but that didn't work. It won't allow me to stop the service. The stop block at the top of the window is not lit up that i can click and select it. Last night I tried doing a system restore to try and take the system back before i tried updating and it originally looked like it was going to succeed but after it restarted, it said that it had failed because of issues with administrator priviledges. I'm now wondering if I somehow have lost administrator rights? Now what?

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0