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filgh

Ad-Aware AE can't start - it crashed at introduction

1 post in this topic

I have Ad-Aware 8.0.x AE, and after the installation just can't start and freezes at the time of logo introduction. Every time when i go in Services, 'Lavasoft Ad-Aware Service' is stoped, and when i try to start it something again stop it at the time, and can't to start it at all. May be some hacker's or malware installation from internet block the program.

How to remove the problem ?

I already make full scan with every one anti-virus and anti-spyware soft and nothing, e.g. as if every other virus and malware is detected, but not and this that block Ad-Aware.

?!

What stop Lavasoft service ?

Where to change the registry ?

or what to do at all ?

 

My log file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:13:21 PM, on 9/29/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

 

Running processes:

D:\WINDOWS\System32\smss.exe

D:\WINDOWS\system32\csrss.exe

D:\WINDOWS\system32\winlogon.exe

D:\WINDOWS\system32\services.exe

D:\WINDOWS\system32\lsass.exe

D:\WINDOWS\system32\nvsvc32.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\System32\svchost.exe

D:\WINDOWS\system32\svchost.exe

D:\WINDOWS\system32\svchost.exe

D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

D:\WINDOWS\Explorer.EXE

D:\WINDOWS\system32\ctfmon.exe

D:\WINDOWS\system32\svchost.exe

D:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

D:\WINDOWS\RTHDCPL.EXE

D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

D:\WINDOWS\System32\alg.exe

D:\Program Files\IObit\IObit Security 360\IS360srv.exe

D:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe

D:\Program Files\Internet Explorer\iexplore.exe

D:\Program Files\Internet Explorer\iexplore.exe

D:\Program Files\Internet Explorer\iexplore.exe

D:\Program Files\Internet Explorer\iexplore.exe

D:\Documents and Settings\john\Desktop\new dl's\HijackThis.exe

D:\WINDOWS\system32\wbem\wmiprvse.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - D:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - D:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll

O4 - HKLM\..\Run: [RTHDCPL] "RTHDCPL.EXE"

O4 - HKLM\..\Run: [Alcmtr] "ALCMTR.EXE"

O4 - HKLM\..\Run: [nwiz] "D:\Program Files\NVIDIA Corporation\nView\nwiz.exe" /install

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" D:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [ccApp] "D:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "D:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [spyHunter Security Suite] D:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe

O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O9 - Extra button: Ïðåâåäè - {60237576-b24c-4ba9-9740-c9f3ec9db557} - D:\PROGRA~1\SkyCode\WEBTRA~1\wt2ie.dll

O9 - Extra button: (no name) - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab

O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} (MUCatalogWebControl Class) - http://catalog.update.microsoft.com/v7/sit...b?1253220227957

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1253219948864

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1253219926317

O17 - HKLM\System\CCS\Services\Tcpip\..\{AB72750E-78FA-40B1-86E0-66A48B1DDDF3}: Domain = home

O17 - HKLM\System\CCS\Services\Tcpip\..\{AB72750E-78FA-40B1-86E0-66A48B1DDDF3}: NameServer = 91.92.165.1

O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Antiy AHPProcMon Server - Antiy Labs - D:\Program Files\Antiy Labs\AModule\AHProcMonServer.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe

O23 - Service: IS360service - IObit - D:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LiveUpdate - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - D:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PnkBstrA - Unknown owner - D:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - D:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - D:\Program Files\Spyware Doctor\pctsSvc.exe

O23 - Service: Symantec Core LC - Unknown owner - D:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: XoftSpyService - ParetoLogic Inc. - D:\Program Files\Common Files\XoftSpySE\6\xoftspyservice.exe

 

--

End of file - 7609 bytes

 

Also to this time i use the last versions and updates of the following soft: bitdefender, avira, trendmicro, panda, norton, webroot, nod32, g-data, f-prot, kaspersky, ShieldDeluxe, avg, f-secure, spyware doctor, advancet system protector, arovax, spyhunter, iobit security 360, Malwarebytes' Anti-Malware, XoftSpySE, SUPERAntiSpyware, Bazooka, Hitman Pro 3.5, antiy ghostbusters, the cleaner, mwav.exe, treadfire, conficker removal tool, mcafee stinger, avg vcleaner, avast virus cleaner tool, and others. And unfortunately all these cannot remove the problem.

Edited by visitor
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