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    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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chevy6600

trogen PWS lmir problem!

2 posts in this topic

Hi , i have a problem that i hope you can fix, i am using ad aware2008 and updated, i do a scan and it finds

`TROGANPWS.LMIR` which i then remove, but when i reboot my pc i can no longer update or scan, it comes up with an error message `1814..` and suggests that the service may not be running because the program might of been installed under another user, but this is not the case. What i have to do is uninstall adaware2008, clean the registry, do a reboot, then install adaware2008 together with an update and i can then do a scan!, after the scan it finds the `TROGANPWS.LMIR` again!. and again i can no longer use the adaware2008. Can you please advise?

 

I am using windows xp home fully updated.

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Here are a couple links relating to error 1814:

 

http://www.lavasoftsupport.com/index.php?showtopic=24348

 

http://www.lavasoft.com/mylavasoft/support...stem-error-1814

 

But it could be the malware detected which is causing the problem. In that case, read the instructions in my signature:

 

1. post a log in the HijackThis forum. Copy/paste or link to this thread to describe the problem, and somebody there can help you with malware removal.

 

2. submit malware to Lavasoft for analysis - this will help in future definitions and software updates :)

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