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Spooky

A-A AE install. Can't find file

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Hi There. Be gentle with the new boy please

Whilst trying to install Ad-Aware AE, I get the following error message.

 

'A network error occurred while attempting to read from the file C:\Users\Trev\AppData\Local\Temp\mia1\Ad-AwareAE.msi'

 

Which is not realy surprising, as it's not in the location given, but a whole bunch of other A-A files are present.

 

I have the installation prog on my desktop downloaded from http://download.cnet.com/Ad-Aware-Free-Ant....html?tag=mncol

I have Vista Ultimate and am logged on as an administrator. I also right click and choose 'Run as Administrator'.

 

This occurred whilst updating from a previous version, but I have since cleaned most everything to do with Ad_aware out of my computer but it still produces the above error message when attempting an install.

Any Ideas please?

Trevor

 

PS. I just tried installing in Safe mode. Another error message 'The Windows Installer Service Could Not Be Started'

Edited by Spooky

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Hi,

 

Do you have a Kaspersky product installed by any chance?

 

Casey

Tks for the reply

No, but I do have AVG anti virus, Zone alarm and the Spybot resident. But it still errors in Safe Mode

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Ok, there are a couple of things you could try but first I would like you to try using Windows Install Clean-Up Utility: http://support.microsoft.com/kb/290301 to remove any traces of Ad-Aware

 

Then see if you can install.

 

Casey

 

P.S. The error in safe mode if because most non-core services are disabled, you'd have to start the Windows Installer Service before you tried to (un)install a program

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