joshua4 0 Report post Posted December 9, 2009 Windows XP Professional SP2 IE6 FF2 I am obviously infected with some sort of trojan or adware. The bug hogs computer resources and launches random browser windows with ads. I have updated the free Ad-Aware to the latest versions of everything including the definitions. I have performed a full scan several times. Usually the scans find 1 or 2 infections and I choose to "remove all" then restart. Once I restart the infections are back and I still get ad popups. Reformatting is not an option. Please help! Thanks in advance! The following is a list of some of the items in Quarantine Win32.Adware.Virtumonde Win32.Adware.Virtumonde/C Win32.Trojan.Neptunia Win32.Trojan.Obfuscated Win32.Worm.Autorun This is a list of all my running processes after a fresh restart AAWService.exe AAWTray.exe AGRSMMSG.exe alg.exe AppleMobileDeviceService.exe BTNtService.exe csrss.exe eabservr.exe HP Wireless Assistant.exe hpqwmi.exe lsass.exe LVComSX.exe LPrcSrv.exe realsched.exe rundll32.exe scardsvr.exe services.exe SMAgent.exe SMax4PNP.exe smss.exe spoolsv.exe svchost.exe SynTPEnh.exe SynTPLpr.exe System System Idle Process taskmgr.exe tfswctrl.exe TSVNCache.exe uscapp.exe vsmon.exe winlogon.exe wmiprvse.exe wmpnetwk.exe Share this post Link to post Share on other sites
[email protected] 4 Report post Posted December 9, 2009 Hi, You should try downloading, installing and running the latest version of Ad-Aware, Ad-Aware 8.1 Should that not be able to clean the infection, follow the instructions in my signature and post a HJT log in the HJT forum for analysis. Casey Share this post Link to post Share on other sites
joshua4 0 Report post Posted December 10, 2009 UGH. Yeah... OR I could uninstall Ad-Aware and try a different scanner.... Share this post Link to post Share on other sites
maceman 0 Report post Posted December 10, 2009 Dont become so disgruntled Casey Is is trying to help, also just because you install a new scanner doesnt mean that will find,quarantine, and or delete the virus. The reason he wants you to install the new version is because it has new feature the old adaware free didnt have. [quote]# New!Core Malware Protection # Ad-Watch Live! Basic integrated real-time protection # New!Genotype Detection Technology # New!Behavior-Based Heuristics Detection # New!Rootkit Removal System # New!The Neutralizer Malware Removal Tool # New!Download Guard for Internet Explorer # Minimal Strain on System Resources # Easy to Install & Use # Automatic Updates[/quote] With the real time protection of the new adaware, you probably would not have gotten the virus at all. The new removal tool of new scanner does help your situation now, though. Lavasoft has been working hard on making their free version better, not just their paid for version. Virus are nasty though and the bad ones are designed not to be removed, that is what casey meant by the HJT forum. Their is tool to help find each place the virus has replicated and/or corrupted. Good part is the tool is a exe, meaning you just run it and don't have to install it. Share this post Link to post Share on other sites
