• Announcements

    • LS.Andy

      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
Sign in to follow this  
Followers 0
gussuk

Norton Internet Security

4 posts in this topic

for quite some time now every time i run an Ad-Aware scan Norton starts detecting multiple threats and one of them is the Ad-Aware save-now. Symantec support tells me to chose one or the other but not to use 2 programs. what's up with that? do they work together or not. both are paid versions and the latest available. Edited by gussuk

Share this post


Link to post
Share on other sites
What is "save-now?" I'm not familiar with that in Lavasoft's Ad-Aware. There was a problem with Norton's Tamper Protection causing Ad-Aware scans to stall, but that was fixed recently with software update 8.1.2. As a paid user, you should contact Lavasoft Customer Support (link in my signature) to let them know Symantec/Norton still detects Ad-Aware as a threat even when it's not.

They are correct though, generally it's advised to run only 1 real-time protection program to avoid conflicts such as this, where Norton gets paranoid that another program is scanning its files. Usually you can just shutdown other apps while you're scanning, but with Norton you have to temporarily disable the Tamper Protection.

Share this post


Link to post
Share on other sites
[quote name='visitor' post='114199' date='Dec 10 2009, 11:15 AM']What is "save-now?" I'm not familiar with that in Lavasoft's Ad-Aware. There was a problem with Norton's Tamper Protection causing Ad-Aware scans to stall, but that was fixed recently with software update 8.1.2. As a paid user, you should contact Lavasoft Customer Support (link in my signature) to let them know Symantec/Norton still detects Ad-Aware as a threat even when it's not.

They are correct though, generally it's advised to run only 1 real-time protection program to avoid conflicts such as this, where Norton gets paranoid that another program is scanning its files. Usually you can just shutdown other apps while you're scanning, but with Norton you have to temporarily disable the Tamper Protection.[/quote]


aparently it is some kind of advertisement that lavasoft has installed in ad-aware. since this is a paid version why am i buying advertising?

Updated: February 13, 2007 11:32:37 AM
Type: Adware
Version: 2.1
Publisher: WhenU
Risk Impact: Low
File Names: Save.exe VVSN.exe xplus.exe savenow.exe WUInst.dll
Systems Affected: Windows 2000, Windows 95, Windows 98, Windows Me, Windows NT, Windows Server 2003, Windows XP

Behavior
Adware.Savenow is an adware program that downloads and displays advertisements.

Note: Detections dated April 7th, 2005 or earlier may detect components of this adware as Adware.PurityScan.
Symptoms
Files are detected as Adware.Savenow.
Transmission
This adware program must be manually installed The adware may also be installed as a component of another program. In all such cases, the fact that Adware.Savenow will be installed has been made clear in the End-User License Agreement (EULA).
ProtectionInitial Rapid Release version August 18, 2003
Latest Rapid Release version December 3, 2009 revision 022
Initial Daily Certified version August 18, 2003 revision 003
Latest Daily Certified version December 3, 2009 revision 052
Initial Weekly Certified release date August 18, 2003
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Share this post


Link to post
Share on other sites
Hi,

You've run into a common misunderstanding. The above has absolutely NOTHING to do with Ad-Aware.

Note the subtleties:

[quote]Publisher: WhenU[/quote]

Ad-Aware is published by Lavasoft

[quote]File Names: Save.exe VVSN.exe xplus.exe savenow.exe WUInst.dll[/quote]

None of these files exist in the Ad-Aware's installation.

[quote]Files are detected as Adware.Savenow.[/quote]

Lavasoft's program is called Ad-[b]A[/b]ware (note the extra 'A'). Adware without the extra 'A' is a category of malware.

Hope that clears things up for you,

Casey

Share this post


Link to post
Share on other sites
Sign in to follow this  
Followers 0