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trouble68

Bug report - Ad-Aware "Download Guard" prohibits download

2 posts in this topic

System: Windows XP32 bit Ad-Aware Free version 8.1.3 Internet Explorer 8.0

Setup: When installing AAW 8.1.3, offers to install "Download Guard"
When download guard is installed, attachment downloads are not allowed from Yahoo! mail.

Issue: Specifically tried to download .pdf file from email. Yahoo! script prompts "Download" after Norton scan. Once "Download" is selected, dialog box indicating "OPEN, SAVE, CANCEL" appears for a split second and disappears. Could not download file until I uninstalled Download Guard. There were no settings to change to fix this other than to remove it via Add/Remove Programs.

Other comments: The new Ad-Aware appears to scan much slower than AA Free 2008 and takes much longer to load. Also took a horribly long time to download, limiting speeds to <20Kb/sec on .6Mbps connection

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[font="Comic Sans MS"]I have been made aware that this has been an ongoing issue and that they have been working on it, here is my thread on it, [url="http://www.lavasoftsupport.com/index.php?showtopic=28284&hl=yahoo+download+issues"]http://www.lavasoftsupport.com/index.php?s...download+issues[/url][/font]



[quote name='User2010' post='115015' date='Jan 5 2010, 04:41 PM']System: Windows XP32 bit Ad-Aware Free version 8.1.3 Internet Explorer 8.0

Setup: When installing AAW 8.1.3, offers to install "Download Guard"
When download guard is installed, attachment downloads are not allowed from Yahoo! mail.

Issue: Specifically tried to download .pdf file from email. Yahoo! script prompts "Download" after Norton scan. Once "Download" is selected, dialog box indicating "OPEN, SAVE, CANCEL" appears for a split second and disappears. Could not download file until I uninstalled Download Guard. There were no settings to change to fix this other than to remove it via Add/Remove Programs.

Other comments: The new Ad-Aware appears to scan much slower than AA Free 2008 and takes much longer to load. Also took a horribly long time to download, limiting speeds to <20Kb/sec on .6Mbps connection[/quote]

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