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      Support for other products than adaware, ad block, web protection and Web Companion   05/05/2017

      Support for the following products is handled by the Lavasoft support team: Lavasoft Tuneup Kit Lavasoft PC Optimizer Lavasoft Driver Updater Lavasoft Registry Tuner Lavasoft Privacy Toolbox Lavasoft File Shredder Lavasoft Digital Lock

      For help with these products, contact the support team here: http://www.lavasoft.com/support/supportcenter/
       
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franferram

Can't update Ad-Aware or Install windows updates

3 posts in this topic

I've gone through chat support and they recommended I post because they couldn't help me.
I've done everything. Please review the Chat history's. Ive also attached a screen shot of the error message I get.
Please help

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Looks like you may be infected with malware which is preventing Windows updates and interfering with Ad-Aware. Read the instructions in my signature about posting in the HijackThis forum. There a Volunteer Security Advisor will help you diagnose and remove any malware. Once cleaned up, you should be able to connect again.

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[quote name='visitor' post='115668' date='Jan 22 2010, 09:50 PM']Looks like you may be infected with malware which is preventing Windows updates and interfering with Ad-Aware. Read the instructions in my signature about posting in the HijackThis forum. There a Volunteer Security Advisor will help you diagnose and remove any malware. Once cleaned up, you should be able to connect again.[/quote]

Thanks I'll give it a try and let you know.

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