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mferguson26

Very intermittent momentary internet connection issuse

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Hello all. Any help would be greatly appreciaited. My problem is this: my internet seems slow these days. I thought it was a problem with Comcast, so I got a new modem from them, and the problem remains. If i'm surfing the web, sometimes IE will not open the page. The problem is momentary, because if I hit refresh, it will open. My boys play Xbox live alot, and now in the middle of a game, the connection to the server will drop momentarily and re-establish itself. I have norton, Ccleaner, spybot, lavasoft ad-aware and Avira. Ad-aware and Avira scans freeze about 20 percent through. Any help would be immensely appreciated.

I posted this in another forum and got no response, so I figured I may have put it in the wrong forum. Anyway, to anyone who thinks they can help, I have some more info. I have been pressing Comcast hard to find and fix the problem. A supervisor is scheduled to come to my house tomorrow and run some tests. However. The problem was especially bad last night. Cell phones, computer, and Xbox would drop three or four times a minute momentarily. The xbox is a different one, so it's not the xbox causing it. I went and bought a new router, and the problem remains, so it's not the router. Comcast have been out twice, and they replaced the modem (again), so we're on modem #3, so the modem is not causing the problem. They actually replaced the line out in the back yard, and the problem remains. I am convinced that the problem is with comcast, but I want to rule out my computer. If anyone can help, plz respond. Thank you all for reading.

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[url="http://www.lavasoftsupport.com/index.php?showtopic=28491"]http://www.lavasoftsupport.com/index.php?showtopic=28491[/url]

Before posting in the HijackThis forum, you should have read the instructions (link in my signature). Now that it's been over a week, I'd do that and start a new topic there. The Volunteer Security Advisors need to check out some logs to see if anything looks amiss.

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[url="http://www.lavasoftsupport.com/index.php?showtopic=28585"]http://www.lavasoftsupport.com/index.php?showtopic=28585[/url]

Now that you've reposted in HJT, I closed the other one and moved it to inactive. I'll close this one too, but if you need it reopened, PM a moderator.

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