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mdriannik

Ad Aware Freezes

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I can not get Ad Aware v8 to run without freezing up. I have a Dell laptop running Vista SP2 and McAfee antivirus. Whenever I run Ad Aware it freezes up as soon as it finds the tracking cookies on my machine. (C:\users\default\cookies). I have tried disabling McAfee before running the scan but that didn't make any difference. I've also used Trend Micro's online scan but it did not detect any problems. I've also tried to delete cookies thru IE options (I can't find C:\users\default\cookies) which deleted some, but not all, the cookies and again that didn't make a difference. Any help would be appreciated.

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[quote name='mdriannik' post='116950' date='Feb 19 2010, 07:55 AM']I can not get Ad Aware v8 to run without freezing up. I have a Dell laptop running Vista SP2 and McAfee antivirus. Whenever I run Ad Aware it freezes up as soon as it finds the tracking cookies on my machine. (C:\users\default\cookies). I have tried disabling McAfee before running the scan but that didn't make any difference. I've also used Trend Micro's online scan but it did not detect any problems. I've also tried to delete cookies thru IE options (I can't find C:\users\default\cookies) which deleted some, but not all, the cookies and again that didn't make a difference. Any help would be appreciated.[/quote]

I SPOKE TO SUPPORT YESTERDAY, 0218, AND THEY TOLD ME VERSION 8.2 HAS A BUG. THEY TOLD ME TO UNINSTALL VERSION 8.2 AND INSTALL 8.1. NOW EVERYTHING IS WORKING FINE. HOPE THIS HELPS YOU. :rolleyes:

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[url="http://www.lavasoftsupport.com/index.php?showtopic=28623"]http://www.lavasoftsupport.com/index.php?showtopic=28623[/url]

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