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bluedeuce4

8.2 number of objects scanned

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I ran a full scan with 8.2 when it was running it showed over 100000 items scanned.at the end in summery it said 19305 items scanned. Does anyone else have this problem? Thanks

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This bug may have carried over from 8.1 - number of objects scanned is greater during the scan than in the summary screen and scan log. With 8.1, if you ran a profile scan without Critical Objects, the discrepancy disappeared. Please try this to confirm that it's possibly the same bug.

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I ran a profile scan and the same thing happens. When scanning over 100000 files scan. When it end the summery says 19305 files scanned. Any ideas what i can do? Thanks Guys

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XP - C:\Documents and Settings\All Users\Application Data\Lavasoft\Ad-Aware\Logs\Scan_<date information>.log

Vista and 7 - C:\ProgramData\Lavasoft\Ad-Aware\Logs\Scan_<date information>.log

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Open up (My) Computer and then navigate to (by clicking on the icons) the addresses given by visitor.

You will need to enable viewing hidden files and folders;
[url="http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/hiddenfiles.mspx"]http://www.microsoft.com/windowsxp/using/h...iddenfiles.mspx[/url]

Casey

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My paid version of 8.2 is doing this as well. I use Vista 32-bit operating system, and 8.2 has been outstanding all around, and I have never experienced crashes or anything of that sort. The only glitch involves the number of objects scanned at the end of the full scan dropping from 200,000 to around 20,000. It is very strange, but it doesn't appear to be affecting protection at all. In fact, I have NEVER gone five straight months with no infections popping up on my computer, a Lenovo Ideapad Y510, until I got Ad-Aware Pro. All other systems I have used over the years, including Norton, ESET, and A-Squared have allowed various trojans, malware, and viruses to get into my system. So far Ad-Aware has been perfect.

Anyway, the glitch at the end of the full scan is indeed strange, and I assume it is being worked on right now. But I see no impact on protection, and at the end of the day that is what really counts.

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Please will someone upload a scan log?

I have a theory about the bug but I can't be sure until I get a scan log. My theory is that the scan results screen only shows a 5 digit total files scanned and so when the user goes over 5 digits the last digit is lost:

i.e. 200,000 will be shown as 20,000 and 190,000 will be shown as 19,000 (which is what both posters in this topic have reported).

I will be able to confirm/reject this when I see some logs :)

Casey Edited by casey_boy

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Here you go Logfile created: 2/20/2010 14:28:16
Ad-Aware version: 8.2.0
User performing scan: Doug

*********************** Definitions database information ***********************
Lavasoft definition file: 149.158
Genotype definition file version: 2010/02/12 11:23:47

******************************** Scan results: *********************************
Scan profile name: Full Scan (ID: full)
Objects scanned: 19209
Objects detected: 0


Type Detected
==========================
Processes.......: 0
Registry entries: 0
Hostfile entries: 0
Files...........: 0
Folders.........: 0
LSPs............: 0
Cookies.........: 0
Browser hijacks.: 0
MRU objects.....: 0



Scan and cleaning complete: Finished correctly after 1785 seconds

*********************************** Settings ***********************************

Scan profile:
ID: full, enabled:1, value: Full Scan
ID: folderstoscan, enabled:1, value: C:\
ID: useantivirus, enabled:1, value: true
ID: sections, enabled:1
ID: scancriticalareas, enabled:1, value: true
ID: scanrunningapps, enabled:1, value: true
ID: scanregistry, enabled:1, value: true
ID: scanlsp, enabled:1, value: true
ID: scanads, enabled:1, value: true
ID: scanhostsfile, enabled:1, value: true
ID: scanmru, enabled:1, value: true
ID: scanbrowserhijacks, enabled:1, value: true
ID: scantrackingcookies, enabled:1, value: true
ID: closebrowsers, enabled:1, value: false
ID: filescanningoptions, enabled:1
ID: archives, enabled:1, value: true
ID: onlyexecutables, enabled:1, value: false
ID: skiplargerthan, enabled:1, value: 20480
ID: scanrootkits, enabled:1, value: true
ID: rootkitlevel, enabled:1, value: mild, domain: medium,mild,strict
ID: usespywareheuristics, enabled:1, value: true

Scan global:
ID: global, enabled:1
ID: addtocontextmenu, enabled:1, value: true
ID: playsoundoninfection, enabled:1, value: false
ID: soundfile, enabled:0, value: *to be filled in automatically*\alert.wav

Scheduled scan settings:
<Empty>

Update settings:
ID: updates, enabled:1
ID: launchthreatworksafterscan, enabled:1, value: off, domain: normal,off,silently
ID: deffiles, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: licenseandinfo, enabled:1, value: downloadandinstall, domain: dontcheck,downloadandinstall
ID: schedules, enabled:1, value: true
ID: updatedaily1, enabled:1, value: Daily 1
ID: time, enabled:1, value: Sat Feb 20 14:24:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily2, enabled:1, value: Daily 2
ID: time, enabled:1, value: Sat Feb 20 20:24:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily3, enabled:1, value: Daily 3
ID: time, enabled:1, value: Sat Feb 20 02:24:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updatedaily4, enabled:1, value: Daily 4
ID: time, enabled:1, value: Sat Feb 20 08:24:00 2010
ID: frequency, enabled:1, value: daily, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: false
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: false
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false
ID: updateweekly1, enabled:1, value: Weekly
ID: time, enabled:1, value: Sat Feb 20 14:24:00 2010
ID: frequency, enabled:1, value: weekly, domain: daily,monthly,once,systemstart,weekly
ID: weekdays, enabled:1
ID: monday, enabled:1, value: false
ID: tuesday, enabled:1, value: true
ID: wednesday, enabled:1, value: false
ID: thursday, enabled:1, value: false
ID: friday, enabled:1, value: false
ID: saturday, enabled:1, value: true
ID: sunday, enabled:1, value: false
ID: monthly, enabled:1, value: 1, minvalue: 1, maxvalue: 31
ID: scanprofile, enabled:1, value:
ID: auto_deal_with_infections, enabled:1, value: false

Appearance settings:
ID: appearance, enabled:1
ID: skin, enabled:1, value: default.egl, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Resource
ID: showtrayicon, enabled:1, value: true
ID: autoentertainmentmode, enabled:1, value: true
ID: guimode, enabled:1, value: mode_simple, domain: mode_advanced,mode_simple
ID: language, enabled:1, value: en, reglocation: HKEY_LOCAL_MACHINE\SOFTWARE\Lavasoft\Ad-Aware\Language

Realtime protection settings:
ID: realtime, enabled:1
ID: modules, enabled:1
ID: processprotection, enabled:1, value: true
ID: onaccessprotection, enabled:1, value: true
ID: registryprotection, enabled:1, value: true
ID: networkprotection, enabled:1, value: true
ID: layers, enabled:1
ID: useantivirus, enabled:1, value: true
ID: usespywareheuristics, enabled:1, value: true
ID: infomessages, enabled:1, value: onlyimportant, domain: display,dontnotify,onlyimportant


****************************** System information ******************************
Computer name: DD7SQW61
Processor name: Intel® Pentium® 4 CPU 3.20GHz
Processor identifier: x86 Family 15 Model 4 Stepping 3
Processor speed: ~3192MHZ
Raw info: processorarchitecture 0, processortype 586, processorlevel 15, processor revision 1027, number of processors 1, processor features: [MMX,SSE,SSE2]
Physical memory available: 2403545088 bytes
Physical memory total: 3219214336 bytes
Virtual memory available: 1983393792 bytes
Virtual memory total: 2147352576 bytes
Memory load: 25%
Microsoft Windows XP Professional Service Pack 3 (build 2600)
Windows startup mode:

Running processes:
PID: 636 name: \SystemRoot\System32\smss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 700 name: \??\C:\WINDOWS\system32\csrss.exe owner: SYSTEM domain: NT AUTHORITY
PID: 724 name: \??\C:\WINDOWS\system32\winlogon.exe owner: SYSTEM domain: NT AUTHORITY
PID: 768 name: C:\WINDOWS\system32\services.exe owner: SYSTEM domain: NT AUTHORITY
PID: 780 name: C:\WINDOWS\system32\lsass.exe owner: SYSTEM domain: NT AUTHORITY
PID: 956 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1036 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1132 name: C:\WINDOWS\System32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1268 name: C:\WINDOWS\system32\svchost.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 1372 name: C:\WINDOWS\system32\svchost.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 1476 name: C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1540 name: C:\WINDOWS\system32\spoolsv.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1588 name: C:\Program Files\Creative\Shared Files\CTAudSvc.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1856 name: C:\WINDOWS\Explorer.EXE owner: Doug domain: DD7SQW61
PID: 1976 name: C:\Program Files\Windows Live\Messenger\msnmsgr.exe owner: Doug domain: DD7SQW61
PID: 1984 name: C:\WINDOWS\system32\ctfmon.exe owner: Doug domain: DD7SQW61
PID: 2024 name: C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe owner: Doug domain: DD7SQW61
PID: 200 name: C:\WINDOWS\system32\svchost.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 248 name: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 264 name: C:\Program Files\Bonjour\mDNSResponder.exe owner: SYSTEM domain: NT AUTHORITY
PID: 336 name: C:\WINDOWS\system32\CTsvcCDA.EXE owner: SYSTEM domain: NT AUTHORITY
PID: 552 name: C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe owner: SYSTEM domain: NT AUTHORITY
PID: 648 name: C:\Program Files\Java\jre6\bin\jqs.exe owner: SYSTEM domain: NT AUTHORITY
PID: 416 name: C:\Program Files\Common Files\Motive\McciCMService.exe owner: SYSTEM domain: NT AUTHORITY
PID: 896 name: C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe owner: <UNKNOWN> domain: <UNKNOWN>
PID: 1108 name: C:\WINDOWS\system32\svchost.exe owner: SYSTEM domain: NT AUTHORITY
PID: 1412 name: C:\WINDOWS\system32\wuauclt.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2600 name: C:\WINDOWS\system32\wbem\unsecapp.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2704 name: C:\WINDOWS\system32\wbem\wmiprvse.exe owner: SYSTEM domain: NT AUTHORITY
PID: 2740 name: C:\Program Files\Norton Internet Security\Engine\17.5.0.127\ccSvcHst.exe owner: <UNKNOWN> domain: <UNKNOWN>
PID: 3260 name: C:\Program Files\Windows Live\Contacts\wlcomm.exe owner: Doug domain: DD7SQW61
PID: 3736 name: C:\WINDOWS\System32\alg.exe owner: LOCAL SERVICE domain: NT AUTHORITY
PID: 540 name: C:\WINDOWS\system32\wbem\wmiprvse.exe owner: NETWORK SERVICE domain: NT AUTHORITY
PID: 2328 name: C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe owner: Doug domain: DD7SQW61

Startup items:
Name: PostBootReminder
imagepath: {7849596a-48ea-486e-8937-a2a3009f31a9}
Name: CDBurn
imagepath: {fbeb8a05-beee-4442-804e-409d6c4515e9}
Name: WebCheck
imagepath: {E6FB5E20-DE35-11CF-9C87-00AA005127ED}
Name: SysTray
imagepath: {35CEC8A3-2BE6-11D2-8773-92E220524153}
Name: WPDShServiceObj
imagepath: {AAA288BA-9A4C-45B0-95D7-94D524869DB5}
Name: {438755C2-A8BA-11D1-B96B-00A0C90312E1}
imagepath: Browseui preloader
Name: {8C7461EF-2B13-11d2-BE35-3078302C2030}
imagepath: Component Categories cache daemon
Name:
imagepath: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\DESKTOP.INI

Bootexecute items:
Name:
imagepath: autocheck autochk *

Running services:
Name: ALG
displayname: Application Layer Gateway Service
Name: Apple Mobile Device
displayname: Apple Mobile Device
Name: AudioSrv
displayname: Windows Audio
Name: BITS
displayname: Background Intelligent Transfer Service
Name: Bonjour Service
displayname: Bonjour Service
Name: Browser
displayname: Computer Browser
Name: Creative Service for CDROM Access
displayname: Creative Service for CDROM Access
Name: CTAudSvcService
displayname: Creative Audio Service
Name: DcomLaunch
displayname: DCOM Server Process Launcher
Name: Dhcp
displayname: DHCP Client
Name: Dnscache
displayname: DNS Client
Name: Eventlog
displayname: Event Log
Name: EventSystem
displayname: COM+ Event System
Name: FastUserSwitchingCompatibility
displayname: Fast User Switching Compatibility
Name: helpsvc
displayname: Help and Support
Name: IAANTMon
displayname: IAA Event Monitor
Name: JavaQuickStarterService
displayname: Java Quick Starter
Name: lanmanserver
displayname: Server
Name: lanmanworkstation
displayname: Workstation
Name: Lavasoft Ad-Aware Service
displayname: Lavasoft Ad-Aware Service
Name: LmHosts
displayname: TCP/IP NetBIOS Helper
Name: McciCMService
displayname: McciCMService
Name: Netman
displayname: Network Connections
Name: NIS
displayname: Norton Internet Security.
Name: Nla
displayname: Network Location Awareness (NLA)
Name: PlugPlay
displayname: Plug and Play
Name: PolicyAgent
displayname: IPSEC Services
Name: ProtectedStorage
displayname: Protected Storage
Name: RasMan
displayname: Remote Access Connection Manager
Name: RpcSs
displayname: Remote Procedure Call (RPC)
Name: SamSs
displayname: Security Accounts Manager
Name: Schedule
displayname: Task Scheduler
Name: seclogon
displayname: Secondary Logon
Name: SENS
displayname: System Event Notification
Name: SharedAccess
displayname: Windows Firewall/Internet Connection Sharing (ICS)
Name: ShellHWDetection
displayname: Shell Hardware Detection
Name: Spooler
displayname: Print Spooler
Name: SSDPSRV
displayname: SSDP Discovery Service
Name: stisvc
displayname: Windows Image Acquisition (WIA)
Name: TapiSrv
displayname: Telephony
Name: TermService
displayname: Terminal Services
Name: Themes
displayname: Themes
Name: TrkWks
displayname: Distributed Link Tracking Client
Name: w32time
displayname: Windows Time
Name: WebClient
displayname: WebClient
Name: winmgmt
displayname: Windows Management Instrumentation
Name: wscsvc
displayname: Security Center
Name: wuauserv
displayname: Automatic Updates
Name: WZCSVC
displayname: Wireless Zero Configuration

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[quote name='bluedeuce4' post='117131' date='Feb 22 2010, 04:34 AM']******************************** Scan results: *********************************
Scan profile name: Full Scan (ID: full)
Objects scanned: 19209
Objects detected: 0
Type Detected
==========================
Processes.......: 0
Registry entries: 0
Hostfile entries: 0
Files...........: 0
Folders.........: 0
LSPs............: 0
Cookies.........: 0
Browser hijacks.: 0
MRU objects.....: 0
Scan and cleaning complete: Finished correctly after 1785 seconds[/quote]

Hmmm... very strange. The log also says that it only scanned 19209 objects... *goes away to think and test*

Casey

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Yep I can confirm this issue.

My scan ran into over 100,000 objects (I didn't watch it all, but I made sure that it went into 6 digits) yet my scan results screen and my log show only ~17,000 objects scanned.

visitor has already reported this issue to Lavasoft, but I will give it a bump now that I have been able to reproduce this.

Casey

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When this issue is fixed, it will automatically be applied when you update Ad-Aware.

It should also be posted in the forum through the software update topic: [url="http://www.lavasoftsupport.com/index.php?showtopic=27833"]http://www.lavasoftsupport.com/index.php?showtopic=27833[/url]

Casey

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Yep, so just to add...

I actually watched Ad-Aware as it finished a full scan and I went from 170,000 current objects scanned to 17,000 in the scan results screen. So, it looks like the 5/6digit theory might be right.

Casey

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It has been 5 days since i posted this problem, Are we going to get a fix? Is Lavasoft even looking at this issue? Whats the point of having ad-aware if it does not work. Thanks

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Nope... no response.

But, let me stress, I believe this is purely a GUI bug with the number of total items being misrepresented. I think the scan is still functioning correctly.

Casey

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If it is still scanning correctly, why then does it only take 15 minutes to do a full scan? It used to take close to an hour to do a full scan.

Also a smart scan used to take 10 minutes now only takes 4 minutes.

>>> ******************************** Scan results: *********************************
>>> Scan profile name: Smart Scan (ID: smart)
>>> Objects scanned: 8223
>>> Objects detected: 0
>>>

>>> ******************************** Scan results: *********************************
>>> Scan profile name: Full Scan (ID: full)
>>> Objects scanned: 8390
>>> Objects detected: 0
>>>


cressy

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I have installed web update 0149.0163 on 8.2 but still have the problem.

The problem is not just that the final counts change - I find that the count
changes in mid-scan, immediately before 'browser hijacks' is displayed as
the current section. The count then increments until end of scan and the
final counts reflect that incorrect figure. I am using default settings for a
full scan.

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