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j4ester

Re install stops during "loading"

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I have an older laptop w/XP home, had older version on Ad-aware that quit working and would not update. I uninstalled and reinstalled new version. Upon restart awindow comes up saying "loading" and it will not go farther. I reinstalled again with the same result. Over last few days laptop has gotten very slow, especially on the net. The icon in the lower right tray does work, ran a scan and it found items but I can't open the program to remove anything.

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Hi,

So the icon works - which means the service is running. But, the GUI doesn't load? The strange thing is normally GUI not loading is due to difficulties with the service.

When you try to open the GUI, what is your PC memory like? Is there a huge spike?

Casey

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I am having the same problem. I waited overnight and most of the day, a total of 24 hours. Still the rectangle says encouragingly "loading." Can someone suggest what to do next? Edited by visitor
removed email address for privacy

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