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devilgoof

Ad-Aware Plus Connection Error

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This is another attempt to find a way to get the newest virus/malware definitions on my computer. I have followed all alternate directions verbatum. I'm currently running windows vista. I just purchased Ad-Aware Plus and currently am having a connection error pop up every time I try to run ad-aware updates reguardless if it is from the start menu or the application itself. This is becoming very frustrating as I feel I have exhausted all options. Any Help would be greatly appreciated!



Sincerly,
Diana Keener

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Are you running 8.2 or 8.1? Lavasoft is recommending that users install 8.1 until they release a less buggy 8.2:

[url="http://www.lavasoftsupport.com/index.php?showtopic=28592&view=findpost&p=116866"]http://www.lavasoftsupport.com/index.php?s...st&p=116866[/url]

For connection errors, have you seen this thread?

[url="http://www.lavasoftsupport.com/index.php?showtopic=25456"]http://www.lavasoftsupport.com/index.php?showtopic=25456[/url]

You can also update definitions manually, without software updates:

[url="http://www.lavasoft.com/mylavasoft/support/faqs/i-cannot-update-the-definitions-file-what-should-i-do"]http://www.lavasoft.com/mylavasoft/support...hat-should-i-do[/url]

If no joy with the above, I'd contact Lavasoft Customer Support (link in my signature) since you're a paying Plus customer. They have both email and live chat support. Edited by visitor

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