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cyberlarry7

Is there a new fix for Ad-Aware 8.2 crashes? (as of March 2010)

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I was wondering- is there is a new fix from Lavasoft on [b]Ad-Aware 8.2 crashes?[/b] Their last announcement on this was [u]Feb 17th[/u]. Has anyone heard anything since then?

[i]Recap of the problem: whenever starting a scan with v. 8.2 - it would crash & show the message: "Ad-Aware was shut down unexpectedly and has generated an error report. By sending the error report to Lavasoft you can help us identify the problem and fix it." [/i]

I read a few people thought there might be a conflict between Ad-Aware whenever McAfee Professional was runnning. Was this the problem? Or something to do with Windows 7 and XP? What have you folks heard/learned?? It's [i]very [/i]frustrating to a lot of us not seeing any new status report/announcement from Lavasoft. It's not the way to cultivate goodwill from your customers. Edited by cyberlarry7

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Yes, I was wondering too;
quote from [url="http://www.lavasoftsupport.com/index.php?showtopic=28555&st=20"]http://www.lavasoftsupport.com/index.php?s...28555&st=20[/url]

[quote name='visitor' post='118041' date='Mar 17 2010, 04:23 AM']No news yet. Lavasoft said they'd post any updates on the support blog:

[url="http://www.lavasoft.com/mylavasoft/support/blog"]http://www.lavasoft.com/mylavasoft/support/blog[/url][/quote]

Edit:
updated, works fine for me now, thanks Lavasoft. ;) Edited by Babbens

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[quote name='cyberlarry7' post='118199' date='Mar 21 2010, 12:28 PM']I was wondering- is there is a new fix from Lavasoft on [b]Ad-Aware 8.2 crashes?[/b] Their last announcement on this was [u]Feb 17th[/u]. Has anyone heard anything since then?

[i]Recap of the problem: whenever starting a scan with v. 8.2 - it would crash & show the message: "Ad-Aware was shut down unexpectedly and has generated an error report. By sending the error report to Lavasoft you can help us identify the problem and fix it." [/i]

I read a few people thought there might be a conflict between Ad-Aware whenever McAfee Professional was runnning. Was this the problem? Or something to do with Windows 7 and XP? What have you folks heard/learned?? It's [i]very [/i]frustrating to a lot of us not seeing any new status report/announcement from Lavasoft. It's not the way to cultivate goodwill from your customers.[/quote]

The first pinned topic at the top of this forum is for announcing when there are software updates. On the 18th of Nov. v8.2.1 was released. It contains several fixes. I suggest that you press the update button and see if you still have problems after this is done. Then if you still have problems we can work on solving them.

cressy Edited by cressy
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[quote name='cressy' post='118208' date='Mar 21 2010, 10:25 AM']On the 18th of Nov. v8.2.1 was released.[/quote]
That's March 18 not November ;)

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[quote name='visitor' post='118213' date='Mar 21 2010, 09:33 PM']That's March 18 not November ;)[/quote]
Hey visitor, nice catch. You're right i meant Mar 18. If you see a stupid typo like that you have my permission to just correct it

cressy

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