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catcall

Why is no one replying

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Why does no one reply to posts about the above.
I had the problems in Vista ultimate 64bit, and now have Windows 7 64 bit Professional, and still have the same problems.

It is just as much a problem trying to log in to support even though it recognizes my email and password and i type in the two words.

Maybe Lavasoft would like to refund my money.

A reply would be appreciated.

Thank You

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Casey_boy did reply to your last topic:

[url="http://www.lavasoftsupport.com/index.php?showtopic=28587"]http://www.lavasoftsupport.com/index.php?showtopic=28587[/url]

With a Plus license, it's best to contact Lavasoft Customer Support.

For problems relating to email address changes, logging in to contact Support, etc.:

[url="http://lavasoft.com/mylavasoft/support/supportcenter/change_email_address"]http://lavasoft.com/mylavasoft/support/sup...e_email_address[/url]

Fill out the above form and they will be able to trace your account.

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Over a long period I am using the AD-Aware Pro software and until now I had been highly satisfied.
It would be best for Lavasoft to continue producing and selling Anti Spyware software, because with such type of software they are the best.
If I would like to use Avira Anti Virus software instead of AD-Aware Pro, I would buy Avira Premium Security Suite.
Lavasoft with AD-Aware Pro 8.2.2 has not resolved a problem with incompatibility with software ESET NOD32 on x64 systems.
Therefore it is not advisably to make upgrade from AD-Aware Pro 8.1.4 , to new "strong buggy" and instable version which can make you a hard times.
Hope that Lavasoft does not get lost existing users and customers of AD-Aware Pro Anti Spyware software.

Cuc , Croatia

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[quote name='Cuc' post='119098' date='Apr 19 2010, 06:34 AM']Over a long period I am using the AD-Aware Pro software and until now I had been highly satisfied.
It would be best for Lavasoft to continue producing and selling Anti Spyware software, because with such type of software they are the best.
If I would like to use Avira Anti Virus software instead of AD-Aware Pro, I would buy Avira Premium Security Suite.
Lavasoft with AD-Aware Pro 8.2.2 has not resolved a problem with incompatibility with software ESET NOD32 on x64 systems.
Therefore it is not advisably to make upgrade from AD-Aware Pro 8.1.4 , to new "strong buggy" and instable version which can make you a hard times.
Hope that Lavasoft does not get lost existing users and customers of AD-Aware Pro Anti Spyware software.

Cuc , Croatia[/quote]
I am now able to login to support.
I have also gone back to v: 8.2.1, i did contact support on 17th February 2010 and now we are coming to the end of April and still no fix except a temporary one.

I owe an apology to (casey boy) for not replying to his helpfull reply in February.

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Now that you've contacted Lavasoft, I'll close this thread - your initial post describing the problem is still open.

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