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Ad Aware shut down unexpectedly during scan

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I have installed the latest update (Versions 8.3.3) but unlike the others I still get error reports generated. I wonder if the others have re-adjusted their settings to scan archives again and performed a full scan. I have uploaded the files in my crashdump. Please let me know if you need anything else. Thank you. Edited by UserOfAdaware

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I've tried 8.3.3 version of Ad-Aware today but it still crashes every time I run custom scan, and it crashes (every time, as from version 8.3.1) while scanning only one specific folder.
So version 8.3.3 hasn't fixed the problem for me, yet.

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[quote name='Webstersonovich' post='122641' date='Sep 16 2010, 09:49 AM']I've tried 8.3.3 version of Ad-Aware today but it still crashes every time I run custom scan, and it crashes (every time, as from version 8.3.1) while scanning only one specific folder.
So version 8.3.3 hasn't fixed the problem for me, yet.[/quote]
For me as well, 8.3.3 has not fixed it. You all want a screen dump? Let me know how to send it.

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Hello everyone

We have published the 8.3.4 update, and hope this should resolve the outstanding archive scanning crashes.

Please post your results here.

Kindest Regards,
Jeff - Lavasoft QA team leader

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I am having the same problem, after scanning my C:\ Drive for 2 hours and 40 minutes on a full Scan, the Ad-Aware program disappeared from the screen. Did not see an ERROR message, but even when I wasn't scanning at times I got an ERROR Message that Ad-Aware had shut down, but later would reappear in StartUp.

I also tried to Uninstall the Ad-Aware program, but did not find Lavasoft Ad-Aware in Add Remove on my XP SP3 computer and the Uninstaller in the Ad-Aware folder, when I tried to run it, appeared to be an Installer instead of an Uninstaller.

Last night, I downloaded Version 8.3.0 from Cnet and was going to install it after I Uninstalled Version 8, but could not Uninstall Version 8.

Where do I find Version 8.3.4?

Thank You
Hvit

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[quote name='HVit' post='123006' date='Sep 30 2010, 04:01 PM']I also tried to Uninstall the Ad-Aware program, but did not find Lavasoft Ad-Aware in Add Remove on my XP SP3 computer and the Uninstaller in the Ad-Aware folder, when I tried to run it, appeared to be an Installer instead of an Uninstaller.

Last night, I downloaded Version 8.3.0 from Cnet and was going to install it after I Uninstalled Version 8, but could not Uninstall Version 8.

Where do I find Version 8.3.4?[/quote]
Which version 8 do you have installed - 8.0, 8.1, 8.2 or 8.3?

AFAIK, there is no uninstaller in the C:\Program Files\Ad-Aware folder. If you go to:

Start > All Programs > Lavasoft > Ad-Aware > Uinstall Ad-Aware

it points to a location similar to this directory (I have version 8.0.9):

C:\Documents and Settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.exe

If you cannot uninstall through the Start Menu, try using Revo Free Uninstaller (revouninstaller.com).

To download 8.3.4 free version, use a Lavasoft mirror site:

[url="http://www.lavasoft.com/products/ad_aware_free.php"]http://www.lavasoft.com/products/ad_aware_free.php[/url]

It installs the base 8.3 and looks for updated software and definitions during installation.

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I had Version 8.0 installed on my XP SP3 computer and I am referring to the Uninstaller in Start > All Program > Lavasoft > Ad-Aware > Uninstaller. That Uninstaller appears only to be an Installer and will not Uninstall. Will the Free REVO uninstall Ad-Aware or do I need to by the Professional Revo Program? Also can I run Ad-Aware 8.3.4 over the top of Version 8 without Uninstalling Version 8?

Thank You
Hvit

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The Revo Free version should work, using the strongest setting to remove any leftovers. Lavasoft does not recommend installing 8.3 over the top of 8.0. I believe 8.3 actually creates different C:\Program Files\Lavasoft folders, which may lead to different entries in the add/remove programs list. 8.3 was revamped to include free anti-virus, which is a different engine from the 8.0 Plus and Pro versions.

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Adaware version 8.3.4

"Ad-Aware was shut down unexpectedly and has generated an error report"

I've been getting this for a while now. Not sure what's causing it...

Windows XP SP3
Windows Firewall
AVG Antivirus (most current version

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