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clahman

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hello. sorry for posting this but i did try emailing customer support a few days ago and no reply. welll i was using ad aware pro and my subscription expired and due to rise in cost of living and all that blah blah i can't afford to renew just yet. but i was informed by ad aware that due to being a loyal customer i could continue to use ad aware pro for free so i typed in my license number and it was good for only 1 day now it no good. should i ask for a new one or just re install free version. thank you,,,,gordon.

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I don't think you need to reinstall - after a license expires, it reverts to the Free version. You'll have to wait for a reply from Lavasoft about the free renewal of Pro.

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